Neighbourhood Caretaker

Birmingham City Council; United Kingdom; On-site; GBP 28,000 - 34,000; Full time

Job summary

A local government authority in the United Kingdom is seeking a Neighbourhood Caretaker to manage both high and low-rise properties in Birmingham. Responsibilities include overseeing estate caretakers, conducting daily inspections, and ensuring compliance with Health & Safety regulations. Candidates should have strong communication skills and experience in managing sensitive situations. A valid driving license is essential. The position offers a competitive salary within the £28,598 - £33,699 range and promotes flexible working options.

Benefits

Flexible working options

Disability Confident Leader employer

Qualifications

• Good knowledge of communal & building management, especially Health & Safety.
• Full training provided for those without previous experience.
• Full valid driving license is required.

Responsibilities

• Oversee management of properties and supervise estate caretakers.
• Conduct daily inspections and patrols in the neighborhood.
• Communicate effectively with various stakeholders and tenants.

Skills

Knowledge of cleaning standards

Communication skills

Experience handling difficult conversations

Job description

Permanent

Grade B - £28,598 - £33,699

Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 36.5 hours per week

Area Caretaker- Central, West & North And South areas of Birmingham

We are looking for someone who will work flexibly in a team as a Neighbourhood Caretaker.

As part of the application process for this role, you are required to complete this questionnaire: Area & Neighbourhood Mandatory Questionnaire December 2025

You will be responsible for overseeing the management of both high and low-rise properties within a designated area. This includes leading a small team responsible for maintaining high standards of cleanliness in communal areas of flatted accommodation, promptly reporting any necessary repairs, and ensuring that all properties remain hazard‑free and fully compliant with Health & Safety regulations.

A good knowledge of cleaning standards, communal & building management, particularly Health & Safety would be helpful but full training will be provided.

You will be responsible for supervising estate caretakers on a day‑to‑day basis which include undertaking one to one’s, return to work interviews, identify training needs, setting targets and undertake risk assessments and dealing with any performance issues. You must have experience in dealing with difficult conversations.

You will be required to:

• Daily patrols of the neighbourhood to improve and help maintain kerb appeal – Fly tipping.
• Conduct Daily Block Inspections
• Low Rise Audits
• Inspection of relief rooms.
• Driver training to drive large vehicles (e.g Tipper)
• The ability to communicate with our various stakeholders.
• Communicate with tenants.
• Cover when staff are absent across the Quadrant.

A focus will also include undertaking environmental inspection and improvement works at communal sites in the wider housing neighbourhood/quadrant and completing Fire Risk Assessment duties to ensure all communal areas are kept sterile and free from obstruction. This will include activity at garage sites, drying areas, accessways and other communal sites/land in BCC Housing management. This will include cleansing, rubbish removal, clearing weeds and overgrowth, repairs and maintenance. Such activity is intended to improve/maintain the local environment.

A full valid driving licence is a requirement for post.

For informal enquires please contact us on [e-mail] quoting CH 2848

You must also complete the Area & Neighbourhood Caretaker Mandatory Questionnaire via the link below.

Unfortunately, we cannot consider any applications without a CV attached and completion of the Area & Neighbourhood Caretaker Mandatory Questionnaire.

Please upload an up-to-date CV and Supporting Statement via the attachments part of your application. The Supporting Statement should outline how you meet the criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached.

Area & Neighbourhood Mandatory Questionnaire December 2025

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We are dedicated to supporting internal mobility and the development of our people. As such, applications from internal employees and those under S118 will be given priority and reviewed before external applications are considered. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. We welcome applications from people with caring responsibilities and flexible working options will be considered.

A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Job description and person specification

We strive to advertise all roles for two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.