National Account Manager (MSP/ Cyber Security Specialist)

Ernest Gordon Recruitment Limited; United Kingdom; On-site; GBP 70,000; Full time

Job summary

A family-run IT company in Crawley is seeking a National Account Manager to manage client accounts and deliver tailored IT solutions. This role offers hybrid working, uncapped commission, and a supportive office environment. Ideal candidates will have MSP experience and a track record in account management. Join a team where your growth is valued and supported through training and progression opportunities.

Benefits

Uncapped Commission

Hands-on Cyber Security Training

Structured Progression

Company Events

Qualifications

• Previous experience in account management or similar role.
• Proficiency in managing client expectations and relationships.
• Ability to travel to client sites as needed.

Responsibilities

• Manage client accounts as the main point of contact and trusted advisor.
• Identify upsell opportunities and deliver tailored solutions.
• Collaborate with technical teams and maintain CRM to drive revenue.

Skills

Account Management

MSP Experience

Client Relations

Technical Collaboration

Tools

CRM Software

Job description

Overview

National Account Manager (MSP/ Cyber Security Specialist)

Crawley (Travel around South East Region)

GBP45,000 + Uncapped Commission (OTE GBP70,000+) + Company Events + Hybrid Working + Training + Progression

Are you a National Account Manager or IT professional with MSP experience, looking to join a close-knit, forward-thinking company that offers hands-on cyber security training, a clear path to senior roles, a fun and supportive office environment three days a week, and uncapped commission to significantly boost your earnings?

Do you want the opportunity to join a leading, family-run IT company with over 25 years of success, where relationships are at the heart of everything, and your growth is just as important as the clients?

On offer is a fantastic opportunity to become part of a business that\'s a trusted technology partner to a diverse portfolio of clients across the South and South-East. Known for its people-first culture, cutting-edge cybersecurity solutions, and commitment to excellence, this company is invested in developing its team through structured progression, one-to-one coaching, and real career pathways. They combine the warmth of a family-run firm with the drive of a market leader.

In the role, you will manage a portfolio of long-standing clients, acting as their main point of contact and trusted advisor. You will conduct regular strategy reviews, identify opportunities for additional services, and collaborate with internal technical teams to deliver tailored IT solutions. You\'ll be expected to travel to client sites around 50% of the time, with the rest of your week spent working remotely or from their Crawley office three days a week.

This role would suit a National Account Manager or IT professional with MSP experience, looking to join a close-knit, forward-thinking company that offers hands-on cyber security training, a clear path to senior roles, a fun and supportive office environment three days a week, and uncapped commission to significantly boost your earnings.

The Role

• Manage client accounts as the main point of contact and trusted advisor
• Identify upsell opportunities and deliver tailored solutions
• Work with technical teams and maintain CRM to drive revenue

The Person

• Account Manager background
• MSP Experience
• Based in Crawley or easily commutable to, UK driving license

Reference Number: BBBH21581

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.

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