Multi Site Technician

City Building Engineering Services (CBES); Swindon; On-site; GBP 30,000 - 35,000; Full time

Job summary

A building services company in Swindon seeks a Maintenance Technician to handle planned and reactive maintenance across sites. Responsibilities include supervising team members, ensuring compliance with health and safety policies, and performing repairs on various assets. Ideal candidates will have electrical qualifications and a strong focus on customer service.

Qualifications

• Desirable to have GCSE Standard.
• Professionally qualified in electrical discipline.
• Experience in electrical maintenance or similar role.

Responsibilities

• Carry out planned and reactive maintenance across sites.
• Supervise the Maintenance Assistant and ensure compliance.
• Respond promptly to service call requests and carry out repairs.

Skills

Ability to manage and support team members

Good communication skills (written and verbal)

Customer focused

Self-motivated

Education

GCSE Standard

C&G 2382 (18th edition)

Level 3 core Electrical qualification

Tools

Electrical testing equipment

Plumbing tools

Job description

Overview

This is a key position, carrying out planned and reactive maintenance across a number of site locations within a specified region. To carry out planned and reactive maintenance and repairs to a range of electrical, mechanical and building assets in ASDA stores in an efficient and cost-effective manner, whilst complying with the specified Company Health and Safety procedures. Although not an exhaustive list, this is likely to include bakery and catering equipment, mechanical and electrical systems and assets, lighting systems, building fabric, water services and other static and portable electrical equipment. General maintenance and first look is required for all HVAC/Fire and Security and electrical and general issues.

Key Accountabilities

• To represent the company in a professional manner at all times and develop a good working relationship with City and ASDA colleagues.
• To complete all necessary PPMs and ensure all PPM remedial tasks are accurately logged and actioned, ensuring legal compliance.
• To supervise the Maintenance Assistant (MA), provide regular coaching and support them to perform their role in line with company processes.
• To respond promptly and positively to service call requests from the Helpdesk and to assess the requirements of the job and carry out repairs as and where required.
• To prioritise maintenance and repair work to achieve agreed timescales and contract SLAs.
• To communicate with Asda Store Management teams and RES of any repair and maintenance issues that are likely to affect the smooth running of the store.
• To carry out surveys and complete reports as required.
• To carry out alterations and installations within your technical competence and in accordance with current specifications.
• To complete general repairs and maintenance to ASDA store sites as designated by the RES, e.g. repairs to the building fabric and surfaces.
• To assist other MSTs in other Stores/Regions when requested to do so by the RES.
• To recruit and select suitably qualified and experienced MA to ensure continuous service delivery in stores; following company processes and policies in recruitment.
• To maintain accurate administration as well as City applications, recording of jobs live and effective utilisation of time.
• To attend training courses as and where necessary and to ensure personal job skills keep pace with technical developments, which may include overnight stays.
• To comply with the company Health and Safety Policy at all times.
• Ensure current compliance documentation required for relevant allocated tasks are completed to required quality standards.
• Ensure that your team attend and complete all mandatory training, including induction programmes and eLearning modules within the timescales required.
• To provide on the job coaching and support to the team to ensure they are able to perform to the required standards within their role.
• To deliver technical coaching solutions to the standards required, ensuring participation of trainees through active encouragement and support of learning.
• Complete all induction and training administration, including probationary reviews to ensure that the team are fully competent, and aware of their performance.
• To participate in an Out of Hours standby rota (min 1 week in 4) and to complete general repairs to plumbing systems and drainage during Out of Hours Standby.
• To complete basic repairs to plumbing systems and drainage during Out of Hours Standby.
• Carry out first look for equipment such as Fire and Security/ HVAC/electrical and general issues.
• To comply with any other reasonable request or instruction from the RES, or other City Management Team.

People Responsibility

• To interview / recruit / oversee / manage the Maintenance Assistant/Mobile Maintenance Assistant and Multi site Maintenance Assistant as recruited against the stores they cover.
• To update Cascade, managing holidays and absence.

Knowledge, Skills And Abilities

General Education

Desirable

• GCSE Standard

Essential

Professional/Academic/ Vocational Qualifications

• C&G 2382 (18th edition)
• Level 3 core Electrical qualification, examples of which are: C&G2330, C&G 2365 (with relevant experience), C&G2365 etc.

Desirable

• Familiarity with completion of electrical certification
• City & Guilds 2391 Testing and Inspection
• Time served in electrical discipline or have relevant industry experience in a similar role.

Specific Knowledge

• 3 phase electrics and its applications

Demonstrated Behaviours

• Ability to manage and support team members
• Good communication skills (written and verbal)
• Helpful/friendly manner
• Customer focused
• Self-motivated

Specialist Requirements

• Ability to maintain/repair a range of electrical and mechanical equipment, e.g. fans, pumps and compressors, to recognised standards
• General plumbing and building experience
• Ability to work with minimum supervision
• Ability to work at heights
• Current driving licence
• Ability to complete the standard required for maintenance and repair of electrical/ electronic equipment and appliances
• Willingness to work flexible hours