Motors & Cycles Service Advisor | Training & Growth

Halfords; Kings Langley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading UK retailer is seeking individuals who are passionate about motoring and cycling for a customer service role. You will engage with customers in-store, handling fitting services for cars and bikes. Ideal candidates should have strong customer service skills and some knowledge of cycle repair or car parts fitting. Extensive training will be provided. The role offers benefits including employee discounts and a focus on career development within the company.

Benefits

25% discount on most products

Employee discount on garage bills

Life Assurance

Cycle to Work scheme

Qualifications

• Experience of delivering great customer service, ideally in a retail sales environment.
• A proactive approach to helping customers and understanding their needs.
• Availability to work on a rota basis, including weekends.

Responsibilities

• Deliver customer service in the store, working on fitting car parts and repairs.
• Help customers understand their needs and provide solutions.
• Work towards achieving sales targets.

Skills

Customer service

Problem solving

Retail experience

Understanding customer needs

Job description

A leading UK retailer is seeking individuals who are passionate about motoring and cycling for a customer service role. You will engage with customers in-store, handling fitting services for cars and bikes. Ideal candidates should have strong customer service skills and some knowledge of cycle repair or car parts fitting. Extensive training will be provided. The role offers benefits including employee discounts and a focus on career development within the company.