Mortgage Advisor

BAIRSTOW EVES; Canterbury; On-site; GBP 60,000; Full time

Job summary

A leading estate agency in Canterbury is seeking a Mortgage and Protection Advisor to enhance customer experience in the mortgage process. The role offers an OTE of £60,000 and includes training, uncapped commission, and extensive administrative support. The ideal candidate will have a Full CeMAP qualification and outstanding customer care skills, with a strong drive to attract new business in a competitive environment.

Benefits

Competitive Salary OTE £60,000

Superb training and development programme

Uncapped commission

Quality and Loyalty Bonus

Group Discounts on Property Services

All expense paid trips for top achievers

Qualifications

• At least 1 year of experience in a mortgage advisory role.
• Proven track record of achieving targets and providing excellent customer service.

Responsibilities

• Building relationships with the Estate Agency teams.
• Attracting new customers and business.
• Walking customers through the entire mortgage service process.
• Participating in regular branch meetings to discuss best practices.

Skills

Outstanding customer care / customer service experience

Excellent verbal and written communication skills

Able to generate new business in a target-driven environment

Resilient, positive, organized, numerate and detail-oriented

IT literate (MS Office, internet, email systems)

Education

Full CeMAP or industry equivalent qualification

Job description

Mortgage Advisor

Bairstow Eves Estate Agency are looking for a Mortgage and Protection Advisor to join them in Canterbury. OTE £60,000

We are looking for an exceptional person who has the skills, attributes and drive to improve our customers' experience throughout the mortgage process. You will need to be adaptable, self‑motivated and comfortable working in a fast‑paced, target‑driven environment.

What can we offer you as our Mortgage and Protection Advisor

• Competitive Salary OTE £60,000
• Superb training and development programme
• Uncapped commission
• Leads generated from our colleagues in Estate Agency
• Quality and Loyalty Bonus
• Group Discounts on Property Services
• Transparent and fair progression structure
• Highly skilled and experienced management team
• Central Admin Support and agile IT tools to help you succeed
• Supportive encouraging and rewarding environment – we invest in you!
• All expense paid trips for top achievers

Main responsibilities

• Building relationships with the Estate Agency teams to provide training and support.
• Attracting new customers and business while being motivated to achieve professional goals within a result‑driven environment.
• Walking our customers through the entire mortgage service process, including providing advice on a range of products and services to meet customer needs.
• Taking part in regular branch meetings to discuss best practice and build lasting relationships.

Skills and experience required

• Full CeMAP or industry equivalent qualification
• Able to generate new business in a target‑driven environment
• Outstanding customer care / customer service experience
• Resilient, positive, organised, numerate and detail‑oriented
• Excellent verbal and written communication skills
• IT literate (MS Office, internet, email systems)
• A Full UK driving licence and access to your own vehicle

Countrywide Mortgage Services is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.