MIS Campus Support Officer

Leeds City College; Long Lee; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prominent college in the UK is seeking a motivated Campus MIS Support Officer to provide effective support in a busy educational setting. The role focuses on delivering excellent customer service and managing campus MIS and administrative services. Ideal candidates should have strong communication skills, problem-solving abilities, and experience in data manipulation. The position offers various benefits including generous annual leave and pension contributions, along with opportunities for development and flexible working arrangements.

Benefits

Annual leave of up to 44 days

Pension schemes with generous contributions

CPD opportunities

Employee wellbeing initiatives

Discounted travel

Responsibilities

• Support the delivery of effective campus MIS and administrative services.
• Assist in organizing and allocating MIS and administrative workloads.
• Manage day-to-day curriculum administration, including handling enquiries.
• Liaise with curriculum teams for absence monitoring and follow-up.
• Support student enrolment processes efficiently.

Skills

Excellent written and verbal communication skills

Strong decision-making ability

Problem-solving skills

Exceptional attention to detail

Competent IT skills

Experience in data manipulation

Education

Literacy and numeracy qualifications at Level 2 or above

Job description

About The Role

Keighley College is seeking a motivated and enthusiastic Campus MIS Support Officer to provide effective support within a busy educational setting. The role requires a strong commitment to delivering excellent customer service, along with experience of working in a fast‑paced administrative environment.

Please note that we will be closed from 4pm on Friday 19 December and will re‑open on Monday 5 January 2026. You are still welcome to apply for our roles during this period, and applications will be reviewed once we reopen in January 2026.

What You Will Do

• Support the delivery of effective campus MIS and administrative services, including systems, student records, timetabling, resourcing, and registry functions.
• Assist the School Administration and Customer Service Team Leader with organising and allocating MIS and administrative workloads across the team.
• Work closely with curriculum managers and academic staff to support the smooth delivery of MIS and administrative services across the campus.
• Manage day‑to‑day curriculum administration, including handling enquiries, producing correspondence, and responding to face‑to‑face and written queries.
• Liaise with curriculum teams to support accurate and timely absence monitoring, recording, and follow‑up with students.
• Support student enrolment processes across the campus, working collaboratively with curriculum teams, central MIS, and marketing to ensure efficient enrolment services.

About You

• Literacy and numeracy qualifications at Level 2 or above
• Strong decision‑making ability with sound judgement
• Excellent written and verbal communication skills
• Highly developed problem‑solving skills
• Exceptional attention to detail and accuracy
• Confident and competent IT skills
• Experience in data manipulation, analysis and reporting

Benefits

Annual Leave
Curriculum and Management: 44 days plus bank holidays
Curriculum support and business support: 39 days plus bank holidays

Pension Schemes With Generous Employer Contributions
Teachers’ Pension Scheme
Local Government Pension Scheme
People’s Pension Scheme

CPD Opportunities
Annual staff conference plus 2 additional staff development days.

Qualifications Including PGCE, Apprenticeships, Leadership And Management Courses.

Employee wellbeing initiatives: Family Friendly Policies, discounted onsite spa (Printworks) and gym (Park Lane).

Travel and commuting: Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.

Flexible and hybrid working opportunities: Please speak to the recruiting manager regarding flexible opportunities as these differ between roles.

About Us

Keighley College has excellent modern facilities and provides a professional and friendly environment. We pride ourselves on working closely with employers, the local community and other stakeholders to provide curriculum and support that meets the needs of our students. Our core purpose is to improve the life chances of our learners. We are passionate about helping our students to achieve their goals. We have state‑of‑the‑art facilities in a central location, close to public transport links and great industry connections.

Choosing to work for Keighley College means that you will be part of an enterprising, inclusive, inspiring, collaborative, empowering and dynamic environment. We hope that we will be part of the next step in your career and look forward to welcoming you to Keighley College.

Safeguarding

At Luminate Education Group we are committed to the safeguarding and welfare of all our students. We expect all our staff and volunteers to share this commitment. All successful applicants will be required to complete mandatory pre‑employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection with children.

Equality, Diversity and Inclusion

Our commitment to Equality, Diversity and Inclusion (EDI) in recruitment is key to our Group’s values. We are dedicated to fostering a workplace that embraces equality, diversity and inclusion in all its forms, where every candidate is treated with fairness, respect and equity.

Our recruitment processes are designed to ensure equal opportunities, remove bias and promote a diverse talent pool. To find out more about what our commitment to EDI means to us, please read more about our EDI objectives.

Recruitment Agencies

We do not accept unsolicited CVs and applications from agencies and will not be liable for any fee in connection with a candidate that has been submitted speculatively through any agency that has not been expressly instructed for a particular vacancy as part of our Preferred Supplier List.