Military HR Coordinator

Serco Group Plc; Watchfield; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading defence contractor in the UK is seeking a Military HR Coordinator to support Armed Forces personnel with their pay and HR needs. You will deliver exceptional administrative support, ensure compliance with MOD regulations, and manage critical data. Ideal candidates should have GCSEs in English and Maths, be confident communicators, and be willing to learn new systems. This role includes flexible working arrangements and various employee benefits.

Benefits

1 day per week working from home

Free secure parking

Uniform provided

Subsidised sports & social clubs

Access to two fully equipped gyms

Cycle-to-work scheme

Gym discounts

Qualifications

• GCSEs in English and Maths required.
• Ability to pass a Security Check (SC) within 3 months.
• Disability Confident status essential.
• Proficient in Microsoft Office, especially Outlook, Excel, and Word.

Responsibilities

• Provide HR and pay-related administrative support to military personnel.
• Ensure payroll is processed in line with MOD regulations.
• Respond to pay and expense queries professionally.
• Manage and maintain critical data across multiple systems.

Skills

Confident communicator

Highly organized and methodical

Exceptional customer service

Team player

Comfortable using Microsoft Office

Education

GCSEs (A–C) in English and Maths or equivalent

Job description

Overview

This is more than just an admin job — as a Military HR Coordinator, you’ll play a key role in supporting UK Armed Forces personnel with their pay, allowances and HR needs. Based at the Defence Academy in Shrivenham, you’ll be part of a tight-knit team working alongside military colleagues to ensure the smooth running of vital HR processes that keep our military world-class.

Responsibilities

• Providing accurate, confidential HR and pay-related administrative support to military personnel
• Ensuring payroll and allowances are correctly processed and in line with MOD regulations
• Responding to pay and expense queries with professionalism and clarity
• Working across multiple systems and platforms to manage and maintain critical data
• You’ll be given full training and ongoing mentorship, so while experience helps, the right attitude and aptitude are just as important.

Qualifications & Requirements

• GCSEs (A–C) in English and Maths (or equivalent)
• Ability to pass a Security Check (SC) within 3 months (we’ll help with this)
• Disability Confident
• A confident communicator (face-to-face, written and verbal)
• Highly organized and methodical, with great time management
• Keen to deliver exceptional customer service
• A team player who can also work independently when needed
• Comfortable using Microsoft Office (especially Outlook, Excel and Word)
• Able to learn new systems and processes quickly

Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to.

About the Defence Academy

Set in stunning grounds with lakes, woodlands and historic buildings, the Defence Academy is a secure site that trains the future leaders of the UK Armed Forces and international militaries.

Benefits

• 1 day per week working from home (once trained)
• Free secure parking
• Uniform provided
• Subsidised sports & social clubs
• Two fully equipped gyms — just £3/month
• Riding stables with lesson opportunities
• Tennis courts, AstroTurf pitches & more

Why Join Serco?

We’re a team that cares. At Serco, you’ll be part of a company that:

• Does meaningful work that supports national security and global defence
• Offers real career development in a broad and growing organisation
• Values inclusion, integrity and the power of good people working together

Benefits

• 25 days holiday + bank holidays (with option to buy more)
• Access to Serco discounts (cinemas, tech, retail & more)
• Cycle-to-work scheme, mobile savings, and gym discounts
• Supportive environment with a focus on your growth and wellbeing

Ready to Join Us?

If you’re looking for a purposeful role in a unique environment, where your skills and attitude truly matter, we want to hear from you. Apply today with your CV and a short covering letter.