Midweight User Researcher — Flexible Work Options

NTT America, Inc.; Greater London; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading global innovator seeks a Midweight User Researcher to develop human-centered experiences. Candidates should have over 5 years of experience in user research and showcase a strong portfolio. Responsibilities include leading research projects, applying varied methods, and synthesizing insights for strategic design decisions. The role emphasizes inclusive design principles and requires strong communication skills. Flexible work options and a commitment to diversity in hiring are offered.

Benefits

Flexible work options

Learning and Development opportunities

Tailored benefits for wellbeing

Qualifications

• 5+ years of relevant experience in user research and UX or service design.
• Strong portfolio showcasing research impact and storytelling.
• Confident in facilitating workshops and engaging with senior stakeholders.

Responsibilities

• Lead end-to-end user research projects, from planning to delivery.
• Apply qualitative and quantitative methods to uncover user needs.
• Synthesize complex findings into actionable insights.

Skills

User-centered design principles

Qualitative research methods

Quantitative research methods

Workshop facilitation

Communication skills

Education

Degree in User Research, Psychology, HCI, Service Design

Job description

A leading global innovator seeks a Midweight User Researcher to develop human-centered experiences. Candidates should have over 5 years of experience in user research and showcase a strong portfolio. Responsibilities include leading research projects, applying varied methods, and synthesizing insights for strategic design decisions. The role emphasizes inclusive design principles and requires strong communication skills. Flexible work options and a commitment to diversity in hiring are offered.