Mental Health Transport Assistant (Maidstone)

Secure Care UK; Maidstone; On-site; GBP 27,000 - 32,000; Full time

Job summary

A secure patient transport provider in Maidstone is seeking a Mental Health Transport Assistant to support and transport vulnerable service users. Responsibilities include providing a professional service, adhering to safety regulations, and assisting in patient assessments. This full-time position offers extensive training and a competitive salary with various enhancements for specific shifts.

Benefits

Full Training including multiple certifications

Company pension

Health Care Cash plan after probation

Employee Assistance Programme

Qualifications

• Experience working in the Care Sector.
• Full UK manual driving license and minimum of 1 year driving experience.

Responsibilities

• Provide a professional service for all patients, ensuring safety and adherence to protocols.
• Transport vulnerable service users as part of a team.
• Support care of patients during assessments in line with the Mental Health Act.

Skills

Valid Manual Driving Licence for the UK held for a minimum of 1 year

Age over 21

Passion for working in a fast-paced environment

Good written and verbal communication skills

Job description

Mental Health Transport Assistant (Maidstone)

To support and transport vulnerable service users as part of a team.

To be able to attend the office within one hour during on-call shifts.

Maintain Enhanced DBS (organised and paid for during Induction).

To provide a professional and caring service for all patients whilst in our care.

To ensure that at all times patient safety remains paramount, and safe systems of work are adhered to.

To support the care of patients during assessments in line with the Mental Health Act.

Safe use of Company vehicles and equipment, preparing required patient paperwork and driving to local and national locations.

Main duties of the job

Key Skills:

• Valid Manual Driving Licence for the UK held for a minimum of 1 year
• Age over 21 due to the company\'s insurance
• Passion for working in a fast-paced environment
• Able to reliably adapt and work well under pressure
• Good written and verbal communication skills

In return, we offer:

• Full Training: Including Patient Care, Patient Transport, De-Escalation Techniques, Physical Intervention, Handcuff training, First Aid. NVQs available
• Company pension
• Refer a friend scheme
• Health Care Cash plan upon successful completion of 6 months probationary period
• Employee Assistance Programme

Mental Health Transport Assistant Full-time 40.3 hours contract - Worked on a 4 on 4 off rolling shift pattern, alternating between 4 days and 4 nights.

Due to the nature of the business and client requirements, we reserve the right to change the working times with reasonable notice. Flexibility may be required due to patient care provisions which may result in over-runs or reduced hours depending on workload.

This contract is paid at a blended rate of £13.14 p/h (Day, Night and Weekend Shifts). Annual remuneration to start from £27,580.26 based on expected hours.

• Over-runs paid at £22 p/h
• Enhanced pay of £1.20 extra per hour for work at a Mental Health place of safety and bed watch activities, supporting ward staff
• Shift pay enhancements for some call-in or overtime shifts, an additional £1.75 p/h

About us

Our journey began in 2012. We specialise in the delivery of secure patient transport and are continuing to grow. We are guided by our PROUD core values: Patient First, Respect, Openness, Unity and Determination. We work in partnership with NHS trusts, private settings and within the Restraint Reduction Network (RRN).

We are proud to be the first, and as yet only, Secure Patient Transport company in the UK to achieve this high standard of RRN training and care. In November 2023 we celebrated 10 years in business as a niche secure transport provider, expanding from one base in Sussex to covering the majority of the UK (including some international transfers) while highlighting the positive impact of our teams and the service we provide, 365 days a year.

Secure Care UK is an equal opportunities employer. We are committed to creating an inclusive environment for all employees and applicants. We welcome applications from all sections of the community regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation, in line with the Equality Act 2010.

Job responsibilities

MAIN RESPONSIBILITIES AND ACCOUNTABILITIES:

• To provide a professional and caring service for all patients whilst in the care of Secure Care UK, ensuring that at all times patient safety remains paramount and that safe systems of work are adhered to.
• To support and transport vulnerable service users as part of a team.
• To support the care of patients during assessment at 136 Suits in line with the Mental Health Act
• Ensure that health and safety guidelines are followed according to current policies and procedures and in line with HSE requirements.
• To be able to attend the office within one hour during on-call shifts
• Safe and respectful use of Company vehicle and equipment, ensuring high standards of driving and cleanliness are maintained.
• To ensure that appropriate lifting and handling techniques are applied as per training when moving patients under non-emergency conditions, using appropriate equipment or additional supports where necessary.
• In the event of an incident, you may be required to administer first aid commensurate to your training, and/or provide social care in non-emergency situations
• To ensure that the uniform is worn in accordance with the organisation\'s work wear policy and must wear your ID badge at all times whilst on duty.
• To ensure that statutory regulations and organisational policies and procedures are implemented and adhered to at all times, including GDPR 2018, and accurate reporting of facts concerning accidents or incidents to control and hospital personnel in accordance with Secure Care UK Guidelines and the Company Incident Policy.
• To take part in staff development programmes, regular development reviews and annual performance development reviews and/or undertake further training if required.
• To work to the values of the organisation and display high standards of integrity and professionalism towards clients and colleagues, and to act at all times in a manner consistent with legislation, policy and procedures in respect of Equality and Diversity.
• To continuously develop and update own knowledge and skills within the job role and contribute to setting own work objectives, and to ensure up to date with company policies, procedures and staff handbook.
• Be an ambassador for SCUK at all times and adhere to the Code of Conduct.
• Undertake personal responsibility to be a good team member and collaborate for professional effectiveness using positive and respectful communication.
• Ensure the accurate implementation of electronic systems for capturing required data is maintained.
• Take accountability for own continual professional development and reflective practice for learning.
• Achieve business KPIs, goals and objectives.
• Ensure all vehicle standards are maintained to the highest level achievable.
• Respond positively to change by supporting and delivering Company new initiatives.
• Collaborate respectfully with all Company departments to assist with deployments, audits, checks and standard operating procedures for effective implementation and maintenance.
• Ensure all work activities for the teams are in line with legislation.
• Any other reasonable duties as assigned.

Person Specification

Experience

• Full UK manual driving license and 1 year minimum driving
• Experience for working in the Care Sector

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.