Mental Health Outreach Worker

Richmond Borough Mind; Kingston upon Thames; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local mental health charity is seeking a compassionate Mental Health Outreach Worker to support community-based crisis prevention and mental health initiatives. The role emphasizes engagement with underrepresented groups, particularly LGBTQI+ and racialised communities, to improve access to mental health services. Ideal candidates will have experience in crisis intervention and be committed to reducing stigma. Benefits include 25 days annual leave, a contributory pension, and training opportunities.

Benefits

25 days annual leave plus bank holidays

Contributory pension

Employee Assistance Programme

Training and personal development opportunities

Paid time off for medical appointments

Qualifications

• Experience in mental health, crisis intervention, or community outreach.
• Strong understanding of the needs of underrepresented communities.
• Ability to provide trauma-informed, person-centred support.
• Excellent communication and partnership-building skills.

Responsibilities

• Provide community-based crisis prevention and support.
• Engage marginalised communities to improve access to mental health services.
• Build relationships with LGBTQ+ and BAME individuals.
• Deliver culturally appropriate engagement activities.
• Collaborate with partners to improve wellbeing outcomes.

Skills

Experience in mental health

Crisis intervention

Community outreach

Understanding of LGBTQ+ needs

Communication skills

Job description

Overview

We are looking for a compassionate and proactive Mental Health Outreach Worker to join our team. You will deliver community-based crisis prevention and mental health support, with a focus on underrepresented groups, particularly racialised communities and LGBTQI+.

This is an exciting opportunity to make a tangible difference in your community, supporting individuals to live well and promoting inclusive, accessible mental health services across Richmond and Kingston.

Responsibilities

• Provide timely, community-based crisis prevention and support, including outreach to individuals leaving inpatient care.
• Engage marginalised communities to improve access to mental health services and reduce stigma.
• Build relationships with LGBTQ+ and BAME individuals and organisations, co-producing peer-led support initiatives.
• Deliver culturally appropriate engagement and awareness activities in partnership with local services.
• Provide holistic, person-centred support for individuals facing complex mental health challenges, addressing co-occurring issues such as substance use, trauma, and housing instability.
• Collaborate with statutory and voluntary sector partners to remove barriers to care, promote recovery, and improve wellbeing outcomes.
• Act as a peer and advocate, creating inclusive and safe spaces for individuals at risk of crisis.

Qualifications and experience

• Experience in mental health, crisis intervention, or community outreach.
• Strong understanding of the needs of underrepresented communities, including LGBTQ+ and racialised groups.
• Ability to provide trauma-informed, person-centred support.
• Excellent communication and partnership-building skills.
• Passion for reducing mental health stigma and improving access to support.

About Richmond Borough Mind

Richmond Borough Mind is dedicated to supporting the mental health and wellbeing of our local communities. We provide innovative, person-centred services that reduce stigma, improve access to care, and empower individuals to live well.

Benefits

• 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]
• Contributory pension
• Bonus 1 day of annual leave per year over the festive period (pro rata)
• Employee Assistance Programme (EAP) which includes free counselling sessions
• Training and personal development opportunities
• Paid time off for medical appointments
• Staff away days and socials