Membership Sales Advisor - Fort Dunlop, Birmingham

Anytime Fitness; Birches Green; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading franchise gym chain in Birmingham seeks a member engagement representative. Responsibilities include managing memberships, conducting tours, and enhancing member retention. Ideal candidates have a sales background, preferably in the fitness sector. Join a vibrant team to support the growth of gym clubs.

Qualifications

• Proven track record of success in sales, preferably in the fitness or health industry.
• Level 2 Gym Instructor (preferred but not essential).

Responsibilities

• Dealing with membership enquiries via phone, email and face to face.
• Conducting tours and gym inductions.
• Establish and maintain positive relationships with existing members.

Skills

Sales experience

Customer service skills

CRM system management

Communication

Education

Level 2 Gym Instructor

Job description

Overview

An exciting opportunity to work for Anytime Fitness in Fort Dunlop, Birmingham! This fitness opportunity is for a leading franchise gym chain as they embark on their journey into the world of gyms and look to grow more clubs.

Responsibilities

• Dealing with membership enquiries via phone, email and face to face, ensuring a high standard of member experience, providing precise information to prospective members
• Conducting tours and gym inductions
• Establish and maintain positive relationships with existing members to increase member retention and referral business
• Support and work with marketing strategies, KPI's and initiatives throughout the club
• Planning and running marketing and member events in and out of club
• Maintain accurate and up-to-date records of sales activities and member information in our CRM system
• Be front facing for any member enquiries

Qualifications

• Proven track record of success in sales, preferably in the fitness or health industry
• Level 2 Gym Instructor (preferred but not essential)