Membership Executive

The Institute for Turnaround; City Of London; Hybrid; GBP 28,000 - 35,000; Full time

Job summary

A leading membership organization in the City of London seeks a Membership Executive to drive recruitment efforts and manage member engagement. The ideal candidate will have experience in membership recruitment, excellent communication skills, and the ability to maintain relationships with members and stakeholders. You'll work with a small, dynamic team dedicated to supporting businesses in turnaround situations, combining flexible working with an office-based role.

Benefits

Flexible working hours

Supportive team environment

Qualifications

• Experience of membership recruitment or recruitment.
• Ability to manage a full and varied workload independently.
• Persuasive and credible, with comfort in dealing with senior executives.

Responsibilities

• Lead recruitment of members, developing marketing plans and pipelines.
• Manage membership accreditation administration.
• Engage with members, identifying their needs and priorities.

Skills

Membership recruitment experience

Excellent written and verbal communication skills

Ability to build and maintain relationships

Tech savvy

Independent working capability

Tools

Microsoft Office 365

CRM systems

Job description

Membership Executive - Institute for Turnaround

Salary: £28,000-35,000 per annum, dependent on experience

Hours: 35-hour week with flexible working as required.

Contract: Permanent

Location: Office-based role in the City of London with some working from home (typically onsite Tuesday-Thursday, with flexibility required)

Responsible to: Chief Executive Officer (CEO)

Context

The Institute for Turnaround (The IFT) is the UK's leading membership organisation for turnaround experts. Our members and corporate partner organisations help underperforming businesses avoid unnecessary insolvencies. IFT members preserve jobs and livelihoods, uphold local industries, protect economic value and strengthen public service organisations.

This role will suit an ambitious, engaging and proactive individual with some membership / recruitment experience who is motivated by working in a complex and fast-paced environment. The role involves promoting the benefits of IFT membership, actively engaging with potential candidates, engaging with existing members, managing a pipeline of candidates and accrediting candidates.

You will be working with a small high performing and friendly team who are busy supporting senior and smart business leaders by providing unparalleled accreditation, professional development, knowledge and networking opportunities and advocacy for turnaround excellence.

Specific responsibilities

• Lead the recruitment of members including development of a marketing plan, pipeline, audience development
• Be responsible for the management and administration of membership accreditation
• Lead on member engagement, identifying key messaging and understanding members' needs and priorities to inform delivery
• Ensure a thorough understanding of member skills and associated development of our CRM
• Plan and coordinate membership committee meetings including minuting, managing actions
• Support resource requests in association with the Business Manager
• Collaborate with the Business Manager on the annual membership renewal process
• Collaborate with colleagues on the development of corporate partnerships and events

The list above is not exhaustive.

PERSON SPECIFICATION

Essential

• Experience of membership recruitment or recruitment
• Ability to work independently, driving forward recruitment campaigns and projects using your own initiative
• Ability to calmly and flexibly manage a full, varied and confidential workload and use initiative and skills of perception to define membership recruitment and engagement programmes
• Persuasive, credible, comfortable in dealing with senior company executives and turnaround professionals, with the desire and ability to understand their priorities, interests and skills
• Ability to build and maintain constructive relationships with members and volunteers
• Ability to understand the turnaround sector and new developments
• Tech savvy: the ability to identify where technology and systems can increase efficiency, organisation and quality
• Excellent written and verbal communication skills, able to adapt style to varied audiences, with a keen eye for spelling, punctuation and grammar
• Skilled use of 365 and Microsoft Office packages and the confidence and ability to learn how to use our new CRM

Desirable

• Experience / understanding of financial/consultancy services

Recruitment process

• The recruitment process will comprise an interview involving a presentation from you, plus a short task.
• Interviews will take place in person/on site during the week commencing 19th January 2026.

Application

• Please find the JD and person specification on our website:
• Submit CV and a short covering letter setting out suitability according to the person specification to by 5pm on Monday 5th January 2026.
• No AI generated applications please.
• No agencies please.