Meeting and Events Sales Coordinator

Aimbridge; Eastbourne; On-site; GBP 60,000 - 80,000; Full time

Job summary

A stylish seafront hotel in Eastbourne is looking for a Meeting & Events Sales Coordinator to promote and manage events such as conferences and weddings. The ideal candidate will have a strong track record in event sales, excellent communication and organisational skills, and a passion for exceptional guest experiences. This role offers industry-leading benefits, including a competitive salary and flexible working opportunities.

Benefits

Starting salary above the National Living Wage

Industry-leading training and development

Flexible working opportunities

Minimum of 30 days holiday

Paid breaks and staff meals

Free staff parking

Hotel discounts up to 50%

Qualifications

• Track record in Meetings and Events Sales or Hospitality Sales.
• Excellent communication skills for client interaction.
• Strong organisational abilities to manage tasks and budgets.
• Customer service skills for positive guest experiences.
• Knowledge of logistics and details in event planning.
• Ability to handle unexpected changes.

Responsibilities

• Promote and execute Meetings & Events within the hotel.
• Record and process enquiries efficiently.
• Liaise with teammates and wider hotel team.
• Meet departmental targets and individual KPIs.

Skills

Communication Skills

Organisational Skills

Customer Service Skills

Knowledge of Event Planning

Flexibility

Job description

Who are we?

TheViewHotelEastbourne is a stylish seafront hotel located on the town’s main promenade, boasting 130 contemporary ensuite rooms—many with balconies and stunning panoramic views of the English Channel. Our modern bar, welcoming restaurant, and flexible event spaces make us a vibrant destination for both leisure guests and business travellers.

Proudly managed by Aimbridge Hospitality EMEA, part of the global Aimbridge brand, we are connected to an expansive network of hotels across Europe, the Middle East, and Africa. Aimbridge partners with renowned brands like Hilton, Marriott, IHG, and Accor—offering a people-first culture and incredible career growth opportunities.

What is in it for you?

As a part of the Aimbridge team, you\'ll enjoy a range of industry-leading benefits, including:

• Starting salary above the National Living Wage
• Industry-leading training and leadership development
• Flexible working opportunities
• Minimum of 30 days holiday (Pro rata)
• Company sick pay – peace of mind when you need it most
• Paid breaks and staff meals on duty
• Free staff parking
• Hotel discounts across our portfolio – up to 50% off food & beverage and spa
• Wagestream – access up to 40% of your pay as you earn it
• 24/7 access to our employee assistance programme
• Career and lifestyle breaks – time off for life’s key moments

A day in the life of…

As Meeting & Events Sales Coordinator, you will be responsible for promoting and executing all Meetings & Events business within the hotel (including weddings, parties, wakes and conferences). You will be an ambassador to the hotel, and you will be an expert on all the facilities on offer with the ability to advise guests based on their individual needs. You will also record and process all enquiries that are made by phone, email, or face to face to ensure all guests are dealt with efficiently and in a timely manner.

You will work with your teammates and liaise with the wider hotel team to ensure all leads are followed and departmental targets and individual KPIs are met.

What do we need from you?

• Have a good track record in Meetings and Events Sales or Hospitality Sales environment within the 4* market.
• Communication Skills: As the face of our meetings and events at the hotel you’ll need to have excellent communication skills to successfully interact with clients, vendors, and hotel staff. You should be able to communicate effectively in writing and verbally and have strong interpersonal skills.
• Organisational Skills: Strong organisational skills are essential for this role. You’ll need to be able to manage multiple tasks, prioritise responsibilities, and work effectively under pressure. They should have excellent attention to detail and be able to manage budgets and schedules.
• Customer Service Skills: you’ll work with our guest first hand so you’ll need excellent customer service skills to ensure that our clients have a positive experience. You should be able to anticipate client needs, provide excellent service, and resolve issues quickly and effectively.
• Knowledge of Event Planning: Ideally, we’d love you to have knowledge of event planning, including understanding of logistics, catering, audio-visual equipment, and other details involved in planning and executing successful events. You should also be able to stay up to date with trends in event planning and hospitality.
• Flexibility: To handle unexpected changes or last-minute requests you’ll need to be flexible and approachable. You should be able to think on your feet and quickly come up with solutions to any issues that arise.
• Anticipated start date will be January 2026.

Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards.

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’

So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.