Medical Typist / Administrator

NHS; Swindon; On-site; GBP 21,000 - 28,000; Full time

Job summary

A healthcare provider in the UK is seeking a Medical Typist / Administrator to join their Gastroenterology Department in Swindon. The successful candidate will possess excellent secretarial skills, a good knowledge of Microsoft Word, and effective communication abilities. This role involves typing clinic letters and reports, scanning documents, and managing patient records, ensuring the highest quality of service to support clinical staff. Previous NHS experience is preferred, but training opportunities will be available.

Qualifications

• Educated to GCSE (or equivalent) in English and Maths.
• Demonstrable working knowledge of Microsoft packages like Word and Excel.
• Willingness to seek personal development and training.

Responsibilities

• Typing clinics, letters, and reports ensuring high quality.
• Scanning documents onto patient records.
• Retrieving and processing case notes and medical records.

Skills

Excellent secretarial qualifications

Good communication skills

Knowledge of Microsoft Word

Ability to work as a team member

Education

GCSE (or equivalent) English and Maths

RSA II or equivalent in secretarial skills and typing

Certificate in Medical Terminology

European Computer Driving Licence

Secretary qualification

Tools

Microsoft Word

Microsoft Excel

Job description

Great Western Hospitals NHS Foundation Trust

Medical Typist / Administrator

The closing date is 28 January 2026

The Gastroenterology Department at the Great Western Hospital in Swindon is looking for a Medical Typist / Administrator who is reliable and enthusiastic to join their friendly team.

Previous experience in the NHS is preferred but not essential.

The successful post holder will have excellent secretarial qualifications and the knowledge of Microsoft Word, good communication skills and a mature and professional approach. The ability to work well as a team member is vital as you will need to respond to the needs of the department as and when they arise. You will also liaise with patients and health care professionals to ensure the department runs smoothly.

This role requires you to have current right to work in the UK which enables you to undertake the role without need of sponsorship. Accordingly, we regret that any application will not be considered if this requirement is not met. Given the current UK immigration requirements this role is not eligible for sponsorship, and it is not possible for the Trust to sponsor applicants for a visa for this role.

Main duties of the job

The post will be an integral part of the Unscheduled Care secretarial group providing an efficient typing service to the division in support of the work of Consultants and other Clinical Staff and the Clinical Lead to maximise patient care.

Main responsibilities and duties

1. Typing clinics, letters, reports, and other patient related documentation. Ensure that all work leaving the department is of the highest quality in terms of presentation and layout and is dispatched within agreed timescales.
2. Scan documents onto patient records (Careflow).
3. Learn the digital dictation system and ensure that processes are followed.
4. Retrieve, log and return case notes / medical records and ensure that they are processed in accordance with Trust policy ("Case note tracking" and "Filling in Case notes").
5. To undertake administrative (Choose and Book), clerical duties as required.
6. Prepare referral letters for clinics and forward filing.
7. Update and maintain a working knowledge of hospital systems so that enquiries can be dealt with efficiently.
8. Distribute all incoming correspondence and ensure outgoing mail is ready for daily collection.
9. Participate in regular meetings and will be actively involved in generating ideas for service improvement.
10. Promote a positive image of the Trust at all times.

About us

Our STAR values - Service, Teamwork, Ambition and Respect - are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined up services to our local community. Whether at home, in the community, or within the hospital, our goal is to empower individuals to lead independent and healthier lives.

Qualifications

• Educated GCSE (or equivalent) English and Maths
• RSA II or equivalent in secretarial skills and typing
• Demonstrable working knowledge of Microsoft packages - Word, Excel etc
• Certificate in Medical Terminology
• European Computer Driving Licence
• Secretary qualification
• Willingness to actively seek personal development and training

Experience

• Maintenance of computerised files
• Knowledge of security and confidential issues in relation to handling personal information
• Knowledge of medical terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Great Western Hospitals NHS Foundation Trust