Medical Secretary | Great Western Hospitals NHS Foundation Trust

The Great Western Hospitals NHS FT; Swindon; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare provider in Swindon is seeking Medical Secretaries to deliver a comprehensive secretarial service to the Urology Department. Responsibilities include handling enquiries, typing clinic letters, and managing correspondence, ensuring the smooth operation of administrative functions. Candidates should possess strong communication skills and experience in administrative roles. The position offers both full-time and part-time options.

Qualifications

• Experience in a similar administrative role is preferred.
• Ability to manage multiple tasks and prioritize effectively.
• Strong communication skills (verbal and written).

Responsibilities

• Act as the main contact point for the Urology Department.
• Type clinic letters and medico-legal documents.
• Maintain filing systems and manage correspondence.
• Handle enquiries from staff, patients, and third parties.

Job description

Positions

Full time post - 37.5 hours per week

Part time post - 25 hours per week

Overview

We are seeking Medical Secretaries to provide a comprehensive secretarial service to the consultants and clinical team for the Urology Department including dealing with enquiries, correspondence and typing clinic letters. You will support the Urology Team in all administrative functions to ensure the smooth day to day running of the team.

Responsibilities

• Act as the main contact point for your consultants and other clinical staff related to your specialist clinical area, fielding enquiries in a professional and efficient manner.
• Type (audio/copy) clinic letters, medico-legal letters, and general reports and memos for consultants and junior medical staff. Ensuring work is of the highest quality in terms of presentation and layout and dispatch is within agreed timescales.
• Open, sort and action post on a daily basis.
• Retrieve, log and return case notes/medical records, keeping these in accordance with Trust policy (Case note tracking and Filing in Case notes).
• File correspondence, investigatory reports and maintain paper and electronic filing system in the office.
• Respond and/or action enquiries (face to face/telephone/email/written) from staff, patients and third parties in a professional and pro-active manner, including liaising with police, solicitors, and social services.

Values

Our STAR values – Service, Teamwork, Ambition and Respect – are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined up services to our local community. Whether at home, in the community, or within the hospital, our goal is to empower individuals to lead independent and healthier lives.

Closing

This advert closes on Sunday 19 Oct 2025