Medical Secretary - General Surgery & Urology

NHS; Torquay; On-site; GBP 20,000 - 25,000; Full time

Job summary

A health organization in Torquay is seeking a Medical Secretary for the General Surgery & Urology department. The role involves working closely with clinical staff, maintaining medical records, and performing various office duties. Ideal candidates should have a GCSE in Maths and English, experience with Microsoft Office, and a good understanding of medical terminology. This is an opportunity to contribute to patient care in a collaborative team environment.

Qualifications

• Good standard of education including GCSE in Maths and English.
• Proven experience with Microsoft Office software.
• Experience in typing is essential.

Responsibilities

• Work with clinical and administrative staff, liaising with patients and external agencies.
• Ensure investigations and reports are tracked for action.
• Maintain consultant clinical diaries according to published timetables.

Skills

Understanding medical terminology

Customer care experience

IT literacy

Ability to adapt to new systems

Education

GCSE in Maths and English or equivalent

Tools

Microsoft Office

e-Referral

Infoflex

Job description

Medical Secretary - General Surgery & Urology

The closing date is 04 January 2026

We are looking to appoint a Medical Secretary to join our friendly and forward-thinking department at Torbay Hospital. Whether you are new to administrative roles or an experienced administrator, we would be delighted to hear from you.

This is an exciting time to join our team, we are in the process of implementing a new electronic patient record which will transform patient care.

The department continues to innovate, being the first to recently implement speech recognition dictation, reducing typing demands and allowing for further focus on direct patient administrative duties.

Main duties of the job

• To work closely with clinical and administrative staff and other employees within the Trust and liaise with patients, GP's and other external agencies.
• To communicate effectively in verbal and written form in an efficient, sensitive and confidential manner.
• To ensure all investigations and reports are tracked and shown to the relevant consultant promptly for action.
• Maintain consultant clinical diaries and check against the published timetables.
• To undertake a variety of office duties such as filing, typing, opening and distributing post, photocopying, moving and lifting of patient notes.
• To organise own workload efficiently and to highlight any concerns to the Admin Team Leader.

About us

We are a welcoming, collaborative team with a strong commitment to training and development, service improvement and work life balance.

Whether you are looking to grow your career in a new department or seeking a lifestyle change in a stunning part of the country, we would like to hear from you.

Torbay and South Devon offers an exceptional lifestyle. Nestled between Dartmoor National Park and the South Devon coastline, the area boasts sandy beaches, excellent schools and vibrant local communities. There is something for everyone - from coastal walks, to music, food and cultural festivals.

Job responsibilities

For further information, please refer to the job description and we warmly welcome informal enquiries and visits.

Qualifications and training

• Good standard of education to include GCSE in Maths and English or equivalent
• Proven experience of Microsoft Office software
• Proven experience of typing

Knowledge and experience

• Ability to understand medical terminology appropriately
• Customer care experience of providing a customer focused service
• IT Literate and ability to adapt to new systems
• Medical Secretary/NHS experience
• Knowledge and experience of the Trust patient administrative and information systems
• Understanding of hospital policies and procedures including the Trust Access Policy
• Knowledge and experience of a range of computer software packages e.g. e-Referral, Infoflex, CRIS, Cyberlab, Symphony, PAS etc

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.