Medical Secretary

Shropshire Community Health NHS Trust; Telford; On-site; GBP 22,000 - 28,000; Full time

Job summary

A community health provider in Telford seeks a compassionate Medical Secretary to join their Integrated Front Door Team. In this essential role, you will provide administrative support to GPs and consultants, ensuring seamless service delivery in urgent care. Candidates should possess medical secretarial experience, proficiency in IT, and excellent communication skills. This is an opportunity to make a real difference in community care with prospects for professional development.

Benefits

Ongoing professional development

Career progression opportunities

Qualifications

• Demonstrable experience of working in a medical secretarial role.
• Audio typing/medical word processing experience.
• Ability to meet the travel requirements of the role.

Responsibilities

• Provide essential secretarial support to General Practitioners and Consultants.
• Ensure the smooth operation of services and delivery of high-quality care.
• Manage correspondence and documentation promptly.

Skills

Audio typing

Medical word processing

High standard of grammar and spelling

Computer literate with Microsoft Office

Understanding of medical terminology

Experience in drafting correspondence

Education

Good Standard of Education (GCSE A-C in English and Maths)

ECDL

AMSPAR or equivalent

RSA Stage III in word processing

Job description

Are you a compassionate, detail-driven professional with a passion for making a real difference? We're on the lookout for a highly organised Medical Secretary to become a vital part of our Integrated Front Door Team in the Urgent and Emergency Care Division.

In this dynamic role, you'll be the heartbeat of our clinical operations, providing expert secretarial support to a team of General Practitioners (GPs), Consultants and their teams.

The Integrated Front Door (IFD) and Urgent Community Response Teams are multi-agency and inter-disciplinary teams working to prevent avoidable hospital admission and support complex discharge from hospital. They work in a seamless and integrated way across partner organisations, spanning health, social care and the voluntary sector. The teams will proactively 'pull', and case manage the needs of a range of people with moderate and complex care needs and support these people safely to transfer via the most appropriate discharge and community pathway. Urgent Community Response Teams offer a service that provides rapid assessment and care to people in their own homes to prevent hospital admission and avoid further deterioration of their condition and the team will we will work together through a multi-agency approach to ensure people get the care and support they need on their discharge from the hospital setting.

Main duties of the job

The post holder will provide essential secretarial support to a range of General Practitioners, Consultants, and their teams across community urgent care division, helping to ensure the smooth operation of our services and the delivery of high-quality care.

The ideal candidate will have proven experience in a medical secretarial /administrative role, excellent communication and organisational skills, and the ability to work independently.

Proficiency in medical terminology and IT systems is essential, along with a flexible, proactive attitude and a strong commitment to compassionate care.

In return, you'll be part of a forward-thinking, integrated team that values collaboration and innovation, with access to ongoing professional development and career progression opportunities.

If you're ready to make a meaningful impact in urgent community care, we would love to hear from you!

About us

Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.

Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.

Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.

Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.

Job responsibilities

Please see the Job Description and Person Specification attached for further information on the role.

Please note that this job does not meet the salary requirements for work visa sponsorship and as such we will be unable to progress your application if you do not have the right to work in the UK.

Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment.

Person Specification

Experience

• Demonstrable experience of working in a medical secretarial role.
• Audio typing/medical word processing experience.

Knowledge and Skills

• High standard of grammar and spelling.
• Computer literate with knowledge of Microsoft Office, Excel EPR records.
• Understanding of medical terminology.
• Experience of composing and drafting correspondence for approval.

Other

• Ability to meet the travel requirements of the role.

Training and Qualifications

• Good Standard of Education to include GCSE A-C in English and Maths or equivalent qualification.
• ECDL.
• AMSPAR or equivalent standard.
• RSA Stage III or equivalent qualification in word processing.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Clinical Service Manager - Capacity and Flow