Medical Receptionist/Administrator

Kings Medical Centre; Tees Valley; On-site; GBP 20,000 - 24,000; Full time

Job summary

A local medical practice based in Tees Valley is seeking a receptionist/administrator to join their friendly team. Responsibilities include providing high quality reception and administrative services to ensure efficient patient care. The ideal candidate will have GCSEs in English and Maths, experience in primary care, and knowledge of System 1 and NHS e-referrals. This is a permanent position with opportunities for professional development.

Qualifications

• GCSE in English and Maths required.
• Experience in primary care and GP practice is preferred.
• Familiarity with System 1 and NHS e-referrals is essential.

Responsibilities

• Provide high quality reception and administrative services for the GP's.
• Handle telephone and face-to-face inquiries efficiently.
• Produce reports for solicitors and outside agencies.
• Scan and code letters appropriately.
• Manage patient referrals using NHS e-referrals.
• Register new patients and monitor chronic disease reviews.

Skills

Teamwork

Communication

Administration

Patient Care

Education

GCSE grade A to C in English and Maths

Tools

System 1

NHS e-referrals

Job description

We are looking for an receptionist/administrator to join our friendly practice on a permanent basis. You will work as part of the Kings Medical team- made up of two GP partners, aPractice Nurse, two Health Care Assistants and Administerial Staff. We are amedical training practice and you will also work alongside Registrars and FY2Doctors.

Main duties of the job

Toprovide high quality reception and administrative services for the GP's toensure efficiency in patient care

Dealwith telephone and face to face enquires from staff members, patients, carersand other services providing information, directing and prioritising queries asappropriate

Producingreports for solicitors/insurance companies/other outside agencies

Scanningand coding of letters

Referralsusing NHS e-referrals and email

Registrationof new patients

Callingfor patients for review who have a chronic disease

Take responsibility for own development, learning and performance

About us

Kings MedicalPractice is a small, friendly practice with a list size of approx. 6.700patients, based in North Ormesby in Middlesbrough

About us CQC rating - Good

2GP partners 1 Nurse Practitioner Teaching and Training practicefor medical students through to GP registrars

Full complement of reception andadministrative team members

Job responsibilities

To provide high quality reception and administrative services for the GP's to ensure efficiency in patient care

Deal with telephone and face to face enquires from staff members, patients, carers and other services providing information, directing and prioritising queries as appropriate

Producing reports for solicitors/insurance companies/other outside agencies

Scanning and coding of letters

Referrals using NHS e-referrals and email

Registration of new patients

Producing reports for patinets who require chronic disease monitoring and calling them in for review

Any other duties that within capabilities as delegated by practice manager or GP

Person Specification

Qualifications

• GCSE grade A to C in English and Maths

Experience

• Experience of working within a team
• Experience of working in primary care
• Experience of working in a GP practice
• Experience of using System 1
• Experience of using NHS e-referrals

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.