Medical Receptionist

Staff Partners Business; South Shields; On-site; GBP 10,000 - 40,000; Full time

Job summary

A healthcare staffing agency is seeking a proactive Medical Receptionist in South Shields, UK. This full-time role requires excellent communication and customer service skills, with responsibilities including greeting patients, scheduling appointments, and managing patient records. Applicants should have previous experience in a GP surgery and familiarity with EMIS or Systmone. This position may lead to permanent employment after an initial trial period.

Qualifications

• Proven experience as a Medical Receptionist or in a similar role.
• Knowledge of medical terminology and procedures is advantageous.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet patients and visitors in a professional and friendly manner.
• Schedule appointments and manage the appointment diary efficiently.
• Maintain patient records accurately and ensure confidentiality.

Skills

Excellent communication skills

Customer service skills

Organisational abilities

Knowledge of EMIS or Systmone

Tools

Office software

Electronic health records systems

Job description

Are you immediately available and happy to take on a new challenge?

Do you have previous NHS Gp experience using EMIS?

We are working with a lovely Gp practice in the area of South Sheilds , and surrounding areas who require the support of a Medical Receptionist/ Administrator on a full time ongoing temporary basis with the possibility of being taken on permanently after a trial.

Our client requires someone who can hit the ground running with a good working knowledge of Emis or Systmone and previous experience working within a GP surgery, along with an excellent telephone manner and customer services skills.

Duties

• Greet patients and visitors in a professional and friendly manner
• Schedule appointments and manage the appointment diary efficiently
• Answer phone calls, emails, and inquiries promptly and direct them to the appropriate personnel
• Maintain patient records accurately and ensure confidentiality
• Process patient registrations, insurance forms, and payments
• Assist with administrative tasks such as filing, scanning, and data entry
• Coordinate with medical staff to ensure smooth patient flow

Qualifications

• Proven experience as a Medical Receptionist or in a similar role
• Knowledge of medical terminology and procedures is advantageous
• Excellent communication and interpersonal skills
• Strong organisational abilities with attention to detail
• Proficiency in using office software and electronic health records systems
• Ability to multitask in a fast-paced environment

If you are a proactive individual with a passion for delivering high-quality patient care through efficient administrative support, we welcome your application for the Medical Receptionist position