Medical Device Service Assistant

NHS; Oldham; On-site; GBP 22,000 - 28,000; Full time

Job summary

A National Health Service provider in Oldham is seeking a Medical Device Service Assistant. This role involves maintaining training records, organizing clinical training, and supporting staff to achieve compliance. Ideal candidates will possess level 2 qualifications in literacy and numeracy, an NVQ in administration or care, and strong organizational skills. The position offers competitive benefits in a supportive team environment.

Benefits

Competitive benefits package

Annual leave allowance

Flexible working opportunities

Qualifications

• Level 2 qualifications in numeracy and literacy required.
• NVQ level 3 or equivalent in administration or care is essential.
• Must have proficiency with Microsoft databases and Excel.

Responsibilities

• Maintain a database of training records for clinical teams.
• Organize training events and manage attendance.
• Visit clinical areas to support staff in achieving training compliance.

Skills

Building relationships with clients

Organisational skills

Use of Microsoft Windows programs

Managing workload to meet deadlines

Dealing with enquiries effectively

Education

Level 2 qualifications in numeracy and literacy

NVQ level 3 or equivalent in administration or care

ECDL or evidence of database and MS Office ability

Tools

Microsoft Excel

Microsoft Word

Job description

Medical Device Service Assistant

The closing date is 12 January 2026

The Medical Device Governance Team is looking to recruit a Band 3 Administration Assistant with a positive attitude and is a motivated team player to join our small friendly department.

Should you not meet all the criteria for the post, please do not be deterred. Development of a suitable individual would be considered, working as a band 2 during a period of academic or experiential learning with guaranteed progression to a band 3 on successful completion of the agreed pathway.

The successful candidate will be required to visit clinical areas, establish relationships with the staff and assist and support them in achieving medical device training compliance as well as helping with retrieving and reporting faulty devices with the support of the team.

Main duties of the job

• You will be responsible for maintaining a database of training records for clinical teams, extracting data, producing reports and monitoring targets.
• The role is a combination of office-based duties and visits to clinical areas to deliver training compliance reports.
• You will be organising training events alongside the clinical training team, including room booking, provision of audio-visual aids, taking attendance bookings, monitoring attendance and escalating information to managers as required.
• You will need to be a car driver as the role requires work on all sites as well as with the community teams.

About us

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work‑life balance.

Learn more about us in our Candidate Information Pack (opens in existing window)

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk

Person Specification

Qualifications

• Level 2 qualifications in numeracy and literacy
• NVQ level 3 or equivalent in administration or care
• ECDL or evidence of ability to use databases, Microsoft Excel and Microsoft Word

Knowledge, skills and Experience

• Evidence of building positive relationships and partnerships with clients
• Able to use Microsoft Windows based programs
• Able to concentrate when subject to unpredictable working patterns
• Evidence of good organisational skills
• Able to deal with enquiries or take clear and full messages when callers need to be referred.
• Able to provide positivism and enthusiasm in support of the team
• Able to manage and prioritise own work load to meet deadlines
• Able to exercise own initiative when dealing with issues

Experience

• Previous experience of working in an administrative capacity
• Previous experience of working in a team

Knowledge

• Knowledge of administration practices

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Northern Care Alliance NHS Foundation Trust