MCR Engineer

Warner Bros. Entertainment; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading global media company is seeking a Master Control Room operator to ensure seamless operations in a fast-paced environment. This role involves managing satellite downlinking and IP contribution circuits, troubleshooting technical issues, and collaborating with third-party suppliers. Candidates must possess strong operational knowledge of MCR technology and demonstrate a proactive approach. The position requires a shift-based schedule due to 24/7 operations in Greater London.

Benefits

Competitive salary

Thoughtfully curated benefits

Career development opportunities

Qualifications

• Operational knowledge of MCR technology and workflows.
• Experience with a range of video standards including HD.
• Ability to work under pressure in a live environment.

Responsibilities

• Manage all MCR functions including satellite downlinking.
• Control and prepare resources for major events.
• Proactively monitor incoming feeds and restore service.

Skills

Operational knowledge of MCR technology

Fundamental understanding of IT networking

Experience with Broadcast Control Systems

Proactive approach to problem-solving

Strong team player

Tools

Waveform monitors

Audio monitoring units

Professional satellite contribution equipment

Job description

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

WBD is a global leader in real life entertainment, serving a passionate audience of superfans around the world with content that inspires, informs and entertains.

Discovery delivers over 8,000 hours of original programming each year and has category leadership across deeply loved content genres around the world. Available in 220 countries and territories and 50 languages.

WBD’s portfolio of premium brands includes TNT Sports, Eurosport, Discovery Channel, HGTV, Food Network, TLC, Investigation Discovery, Travel Channel, Turbo/Velocity, Animal Planet, and Science Channel, as well as OWN: Oprah Winfrey Network in the U.S., Discovery Kids in Latin America, and Eurosport, the leading provider of locally relevant, premium sports and Home of the Olympic Games across Europe.

Your new role…

A pivotal team member involved in the day-to-day Master Control Room (MCR) operation, responsible for all MCR functions including satellite downlinking, management of IP contribution circuits and preparing contribution feed line‑ups for TX, Production and Digital.

Your role accountabilities…

• Providing feeds across complex and evolving SDI and IP systems
• Controlling and preparing resources for requirements across the UK and Nordic regions, including major football events and 56 digital channels
• Learning and understanding new systems and workflows in a fast changing environment whilst maintaining high availability of service
• Line up of incoming video, audio and communication circuits from both Discovery and third‑party broadcast production facilities
• Packaging production resources together for ease of use across the company (video, audio, multi‑language commentary, IFB, 4‑wires, reverse video feeds)
• Satellite downlinking including dish positioning and decoding
• Management of incoming audio circuits and commentary facilities to ensure commentators are assigned to the correct feeds for transmission or production
• Routing and switching of feeds, based on the internal booking systems to Production Control Rooms, Multi‑Function Rooms, Voice Over Booths and Live Transmission Suites
• Critical assessment of video and audio contribution feeds
• Proactive monitoring of incoming feeds with rapid action to restore service using pre‑defined emergency procedures
• Management of IP contribution circuits, including WAN and LAN
• Liaising with third party contribution circuit suppliers, as well as with internal stakeholders
• Trouble‑shooting technical issues and escalation of faults to relevant teams
• Managing the inbuilt system redundancy to ensure that minimum disruption to services is caused by equipment failures
• Manage bookings and resources utilising centralised systems
• Understand all technical and production workflows
• Contribute to detailed reports and metrics

Qualifications & experience...

• Operational knowledge of MCR technology and workflows including video and audio routing (traditional SDI and IP)
• Fundamental understanding of IT networking infrastructure
• Experience with Broadcast Control Systems, ideally BNCS (using Packaging and direct routing) and Nevion Video IPath
• Experience with a wide range of video standards including HD.
• Understanding of video and audio timing.
• Detailed operational knowledge of tools used to diagnose issues with video and audio feeds, including waveform monitors and audio monitoring units.
• Operational knowledge of professional satellite contribution equipment including dish position controllers, spectrum analysers, transport stream analysers, receivers and decoders.
• Familiarity of a wide range of contribution standards such as J2K and H264.
• An understanding of the requirements of other operational areas including Ingest, Playout and Production facilities
• A proactive approach, determination to achieve the goals of the team and department, able to identify and prioritise problems and offer alternate solutions
• Agile in understanding new workflows and how they integrate with existing systems
• The ability to work well under pressure in a live transmission and production environment
• Excellent attention to detail
• Strong team player and solid interpersonal skills

The MCR is operational 24/7/365 and as such, this role is shift work based on a 40 hour working week which will include nights, weekends and public holidays.

Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.