MBA Student Experience Lead – Hybrid & Growth

London Business School; City of Westminster; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A prestigious business school in London seeks a Student Experience Manager for the MBA program. This role involves supporting students through personalized guidance and engagement. Responsibilities include managing student needs, organizing activities, and providing pastoral care. Ideal candidates will have strong stakeholder management, organizational skills, and experience in higher education. The position offers flexible working arrangements and a comprehensive benefits package, including generous leave and wellness programs.

Benefits

Generous annual leave

Pension package with 14.5% contribution

Free onsite gym and swimming pool

Professional development offerings

Enhanced cycle to work scheme

Wellbeing support

Up to 5 days paid emergency leave

Hybrid working model

Qualifications

• Experience managing diverse stakeholders effectively.
• Understanding of project management tools.
• Strong attention to detail required.

Responsibilities

• Serve as a contact for MBA students.
• Provide timely student support via various channels.
• Develop student engagement activities.
• Build professional relationships with students.
• Offer pastoral care and referrals as needed.

Skills

Stakeholder engagement skills

Project management

Organisational skills

Analytical skills

Problem-solving skills

Budget management

Education

Experience in Higher Education

Job description

A prestigious business school in London seeks a Student Experience Manager for the MBA program. This role involves supporting students through personalized guidance and engagement. Responsibilities include managing student needs, organizing activities, and providing pastoral care. Ideal candidates will have strong stakeholder management, organizational skills, and experience in higher education. The position offers flexible working arrangements and a comprehensive benefits package, including generous leave and wellness programs.