Maternity Administration Specialist

Sandwell and West Birmingham Hospitals NHS Trust; Smethwick; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare provider in Smethwick is seeking an Administrative Support role in their Antenatal Assessment Unit (ADAU). The successful candidate will ensure a warm welcome to patients, maintain electronic records, and manage appointments effectively. This role is vital in supporting a busy clinical environment, ensuring the compassionate delivery of maternity care. Candidates should have strong communication skills, attention to detail, and experience in an administrative role, preferably within healthcare.

Qualifications

• Experience working in an administrative role, preferably in healthcare.
• Ability to handle sensitive information and maintain confidentiality.
• Flexible approach to work with the capacity to support various roles.

Responsibilities

• Provide front-line administrative and reception support for the ADAU.
• Maintain accurate data entry on maternity information systems.
• Process referrals and appointments in collaboration with clinical staff.
• Coordinate patient discharges and interpreter bookings when required.
• Support midwives with the administrative elements of patient care.

Skills

Strong communication skills

Attention to detail

Data entry proficiency

Organizational skills

Job description

A healthcare provider in Smethwick is seeking an Administrative Support role in their Antenatal Assessment Unit (ADAU). The successful candidate will ensure a warm welcome to patients, maintain electronic records, and manage appointments effectively. This role is vital in supporting a busy clinical environment, ensuring the compassionate delivery of maternity care. Candidates should have strong communication skills, attention to detail, and experience in an administrative role, preferably within healthcare.