Matchday Retail Manager & Kiosk Team Lead

Constellation Midlands; Birmingham; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading event management company in Birmingham is seeking a passionate Senior Retail / Patch Manager to oversee kiosks at match days. This role requires strong leadership and exceptional customer service skills to inspire a team and ensure an excellent experience for fans. Offering competitive pay at £19.58 per hour and flexible shifts, this position presents opportunities for growth within the organization.

Qualifications

• Passion for event management and customer service.
• Experience in supervising teams in a retail or hospitality environment.
• Commitment to ensuring operational compliance.

Responsibilities

• Oversee kiosks at match days.
• Inspire your team to provide excellent customer experiences.
• Ensure operational compliance and efficiency.

Skills

Strong leadership

Exceptional customer service focus

Ability to work in a fast-paced environment

Job description

A leading event management company in Birmingham is looking for a passionate Senior Retail / Patch Manager to oversee kiosks at match days. This role requires strong leadership, exceptional customer service focus, andadil ability to work in a fast‑paced environment. You will inspire your team to provide an excellent experience for over 42,000 fans while ensuring operational compliance. Competitive pay at £19.58 per hour with flexible shifts throughout the year is offered, along with opportunities for growth within the organization.