Marketing Channel Manager (Remote)

OLIVER Agency; United Kingdom; Remote; GBP 26,000 - 40,000; Full time

Job summary

A leading marketing solutions provider is seeking a Marketing Channel Manager to enhance brand presence and engage consumers through social media. The ideal candidate will have 1-3 years of experience in online communications, be fluent in English, and possess strong analytical skills. Responsibilities include managing community interactions, posting content, and tracking engagement metrics. The position is open for remote applicants from Romania, Czech Republic, Bulgaria, or Ukraine.

Qualifications

• Approximately 1-3 yrs experience in online communications.
• Fluent in English.
• Must have flawless written Romanian or Hungarian.
• Experience with analytical/social listening tools.

Responsibilities

• Manage all inbound comments with appropriate responses.
• Proactive community management.
• Posting and scheduling all content.
• Manage/distribute paid content across channels.
• Identify and track relevant community data metrics.

Skills

Social media management

Community engagement

Analytical skills

Content creation

Trend awareness

Education

Post-secondary education in communications, journalism, business, marketing or related field

Tools

Sprinklr

Job description

Overview

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: Marketing Channel Manager

Location: We are open to hiring individuals from Romania, Czech Republic, Bulgaria, or Ukraine for fully remote positions to work with our client based in Budapest, Hungary.

About the role

Working as part of our in-house team, the Marketing Channel Manager drives brand presence via content and community building on a number of local market social channels and in support of paid initiatives. Working to support our client in the day to day, the CM fosters and builds a social community through Meta, Pinterest, YouTube, channels across our client’s brands. This role requires engaging with consumers and audiences, doing social listening to help the brands stay on top of the latest trends and insights, and keeping a keen eye kept on the competition.

The right candidate will consistently bring best in class recommendations to our client's brand and media team whilst proactively working with internal colleagues and key client stakeholders to develop, implement, track and optimise content across each brand’s social platforms. Working closely with the Brand Managers and the onsite team, the role represents the voice of the consumer, monitoring conversations, posting content and managing the daily operations of various social challenges.

Responsibilities

• Managing all inbound comments with appropriate responses and escalations.
• Proactive community management to foster relationships and advocacy within social audiences.
• Posting and scheduling all content.
• Day to day management/distribution of predominantly paid content across all digital and social channels (advanced knowledge of Sprinklr is a plus)
• Help build, grow, and manage online communities for our client’s key consumer brands
• Identify and track relevant community data metrics / develop monthly reporting and outline key insights and implications
• To champion creativity and deliver excellent customer experiences through content planning, working closely with the onsite studio to develop best in class content and partner with our client’s media agency to understand campaign performance and opportunities to optimise creative.
• Briefing and management of creative and designers when creating new social assets, ensuring assets are created within brand guidelines
• To act as brand guardian to ensure all work produced is faithful to the client’s brand guidelines
• Adoption and use of the brand’s voice - responding to and engaging with the user community.
• Working closely with the Social Media Manager in EE.
• Having a knowledge of industry benchmarks for reach, engagement, view rates, sentiment, etc. in Italy (but desirable in the Iberian market too). Both for organic and paid media content.
• Building relationships with your clients with regular meetings and exceptional servicing.
• Supporting the Social Team with campaign planning and agency liaison.

What you need to be great in this role

• Approximately 1-3 yrs experience in online communications be it via editorial, social, or advertising.
• Passion for delivering on-brand and on-brief social communications
• Pro-active planning and leadership of creative community initiatives
• Practical know-how of how to manage social media channels especially with their intricacies
• Someone who keeps abreast of pop culture, loves a meme, and keeps on top of internet trends, with special focus on Hungarian, Romanian or Czech market .
• Fluent in English is a must in order to manage the frequent catch ups and decks for clients, with teammates across Europe and with partner agencies.
• Knowledge of other Eastern European languages and cultures as Ukrainian, Romanian, Bulgarian, or Czech
• Must have flawless written Romanian or Hungarian , including punctuation and spelling.
• A thirst to learn more and to discover new and exciting trends within the social space
• Experience using analytical/social listening tools such as Sprinklr for reporting and to gather insights
• The ability to manage and filter workflow as well as organise and prioritise workloads to maximise productivity.
• Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service.
• Experience working with global lifestyle brands – ideally in the alcohol or drink sector.
• Post-secondary education in communications, journalism, business, marketing or related field.
• We are open to hiring individuals from Romania, Czech Republic, Bulgaria, or Ukraine for fully remote positions to work with our client based in Budapest, Hungary.

Req ID: 13454

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Our values shape everything we do:

Be Ambitious to succeed

Be Imaginative to push the boundaries of what’s possible

Be Inspirational to do groundbreaking work

Be always learning and listening to understand

Be Results-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community, clients and creations

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.