Marcomms Operations Manager

Digital Catapult; Greater London; Hybrid; GBP 50,000 - 60,000; Full time

Job summary

A leading tech innovation agency in the UK is looking for a Marcomms Operations Manager to enhance the effectiveness of marketing initiatives within a vibrant team. The role involves leading marketing operations, ensuring optimal workflow priorities, and supporting project delivery with a focus on efficiency. The ideal candidate will have a strong background in B2B marketing and excellent project management skills. This position offers a hybrid work model along with a comprehensive benefits package.

Benefits

5% performance related bonus

25 days annual leave plus Bank Holidays

Double-matched pension up to 10%

Gym Discounts

Enhanced maternity and paternity leave

Qualifications

• Experience in B2B marketing operations, preferably in a technology business.
• Ideally educated to degree level in a business or marketing related field.
• Strong project management skills with the ability to manage multiple tasks.

Responsibilities

• Manage and prioritise the Marcomms Team workload and tools.
• Tracking progress on projects and identifying priorities.
• Deliver monthly marketing reports with key insights.

Skills

Project management

B2B marketing operations

Collaborative teamwork

Process improvement

Organisational skills

Education

Degree in business or marketing

Tools

Trello

Job description

Digital Catapult is looking for a MarcommsOperations Manager who will be part of the Marcomms Team (Marketing, Communications and Events), working closely and collaboratively with various departments in the company and reporting to the Head of Marketing.

The Marcoms Department acts as an agency with regards to the wider Digital Catapult teams. This role will be responsible for leading the delivery of agile marketing operations to drive efficiencies and processes within the business and will be instrumental in how the Marcoms Team manage all programmes and projects within the organisation, assigning priorities and managing the workflow.

This role will support the delivery of robust, scalable and flexible marketing processes: you will ensure the effective deployment of processes and that we have the correct tools in place to drive efficiency, measure and track productivity, and support growth.

This role is an 18 month fixed term contract.

WHAT YOU'LL DO (Duties)

• Maintaining, updating and fine-tuning efficient ways of managing and prioritising the Marcomms Team workload, workflows, processes and tools (for example Trello boards) to drive effectiveness, efficiency and optimal communication flow within all members of the team.
• Identifying, exploring and defining which projects / programmes the team should prioritise, setting a timeline to reach goals quickly, and tracking progress with operational owners to drive programmes that deliver impact.
• Adapting, refining and creating templates, checklists and documents to help the team streamline activities and work more efficiently.
• Delivering monthly marketing reports with key insights and lessons learned to help answer strategic and operational questions, assisting the Marcomms Team with business reporting, target setting and KPI management.
• Acting as the team GDPR champion by overseeing data cleanliness and completeness for customer, prospect and partner records; maintaining data according to good GDPR policies and practices.
• Acting as the team champion with regards to procurement processes and practices and being the team point of contact for keeping all supplier's framework agreements in place.
• Acting as the brand guardian making sure to maintain, review and create the existing branded assets as well as help the wider team to adhere to the Digital Catapult brand.

Requirements

• Relevant experience in B2B marketing operations, preferably (but not essential) from a technology business, startup or agency.
• Ideally educated to degree level within a business or marketing related field or with equivalent level of experience.
• Strong project management and organisation skills with the ability to manage multiple projects, objectives and tasks simultaneously.
• Technically capable with a desire to improve processes.
• Great teamwork and collaboration skills, able to form successful working relationships with colleagues across the business.
• A solutions person with a creative flair and the ability to break complex problems into smaller ones - enjoys identifying and solving complex.

Deadline for Applications : 5th January 2026

Commitment to Equality, Diversity and Inclusion

We recognise and value the advantages and opportunities that come with having people from diverse backgrounds working with us and it is our ambition to build an organisation which is representative and reflective of UK society.

We welcome applications from neurodivergent candidates, candidates from minority and underrepresented groups and from candidates with more or less experience, provided the requisite skills can be demonstrated.

As members of the Disability Confident Scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Please do speak with us about adjustments that could support you through our interview process.

Digital Catapult is an equal opportunities employer.

Benefits

• We are in the UK's Top 100 Best Workplaces and placed in the UK's Best Workplaces in Tech and Large Organisations.
• 5% performance related bonus
• Digital Catapult is a Disability Confident Committed Level 1 Employer.
• Excellent holiday package: 25 days annual leave, Bank Holidays and 3 days between Christmas and New Year.
• Double-matched pension up to 10% of your salary.
• 4% of your salary to use towards selecting benefits that work for you, including health cash plan, Private Medical Insurance, buying holiday, topping up your pension.
• E-Vehicle Scheme, Cycle2Work, Tech Scheme, Gym Discounts, Give As you Earn, PerkPal.
• Life insurance 4x salary.
• Free to access EAP & Financial Wellbeing advice.
• Enhanced maternity and paternity leave.
• Hybrid working - with great offices to work from 2 days per week with some roles needing to be onsite more regularly to ensure the successful delivery of our work.
• Investment in your ongoing learning and development with us.
• Company social events throughout the year and free office snacks!

We have a vibrant and engaging culture where all voices are heard and a variety of employee led affinity groups who champion initiatives and provide opportunities for feedback to be shared.

We use moments in the year to educate everyone at Digital Catapult on different aspects of Equity, Diversity and Inclusion and to raise awareness.

We also enjoy socialising and having fun together through a variety of company-wide events held throughout the year including our football team, running and climbing groups and volunteering activities.