Managing Agent Contract Manager

HOME GROUP; England; Hybrid; GBP 47,000 - 52,000; Full time

Job summary

A leading housing organization in the UK is seeking a Managing Agent Contract Manager to oversee contracts with managing agents and ensure compliance with legal requirements. In this full-time role, you will build relationships, monitor performance, and resolve disputes. The ideal candidate possesses strong experience in leasehold management and is confident in interpreting legal documents. Join a workplace that values inclusion and offers great training along with various benefits.

Benefits

Health cash plan

Pension matching up to 7%

2 paid volunteering days

800+ discounts

Qualifications

• Strong experience managing leasehold properties or working with managing agents.
• Ability to build relationships and influence positive outcomes.
• Confidence interpreting legal documents.

Responsibilities

• Manage contracts with external agents and ensure compliance.
• Monitor contract performance and resolve issues promptly.
• Use data to drive performance improvements.

Skills

Managing leasehold properties

Interpreting legal documents

Building relationships

Contract monitoring

Resolving disputes

Education

Level 3 or higher CIH qualification

Job description

Managing Agent Contract Manager

Salary £47,135 to £52,000 per year (depending on skills and experience) plus health cash plan and 34 days leave

Permanent, Full-time (37.5 hpw)

Hybrid working, based from our London (Liverpool St) or Reading office covering the south region

\>We can’t offer a CoS for this role

Home, a place where you belong

Ready to take control of contracts that really matter? You’ll work with managing agents and external companies who look after our properties, holding them to account to ensure our customers receive great services that meet our high standards. You’ll build strong partnerships, solve problems quickly, and protect value for money. If you want a role where your influence counts, this is it.

What you’ll do

• Manage contracts with external agents. You’ll keep our properties safe and compliant with legal and regulatory requirements
• Monitor contract performance and take action. You’ll influence to achieve successful outcomes and ensure high standards are maintained
• Build trusted relationships with managing agents and resolve issues quickly
• Use data to monitor performance, drive improvements and influence future decisions
• Handle complaints and disputes with clear communication

Why join us

This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!

You have

• Strong experience managing leasehold properties or working with managing agents
• Strong understanding of leasehold legislation and tenancy agreements, able to interpret legal documents. You’re skilled in monitoring contracts and ensuring contractor compliance
• Ability to build relationships and influence to achieve positive outcomes
• Confidence interpreting legal documents and resolving disputes
• Level 3 or higher CIH (Competence and Conduct standard for Social Housing) qualification. Or you must be willing to study and achieve it with our support

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

• You’ll work Monday to Friday. Our core hours are 9.00 am to 5.30 pm, with flexibility built in to meet the needs of our customers and you!
• Hybrid role with minimum 2 days in the office, remainder of days working in patch or from home
• You need an Enhanced with barring list (we pay for this)
• You need to be able to drive and have access to your own vehicle insured for business purposes. We’ll pay for your mileage

What’s in it for you?

• 2 paid volunteering days each year
• Health cash plan saving you (and your children) £1140+ each year, covering dental, opticians, prescriptions and more
• Matching pension contribution (up to 7% and life insurance of 3x basic salary)
• 800+discounts on shops, holidays, days out, tech and more
• Work your way with flexibility to balance life and work

Find out more

Click APPLY NOW to see our Managing Agent Contract Manager Job Description, find out about us, for help to apply and for all our benefits. Roles can close early, so don’t wait.

For reasonable adjustments, email [e-mail].