Manager Tax Dispute Resolution

RSM; Manchester; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading consulting firm in Manchester is seeking a Tax Dispute Resolution Manager to manage client relationships and lead a high-quality tax service. You will resolve tax disputes and work closely with internal teams while mentoring junior staff. A strong background in client handling and analytical skills is essential. This role offers a flexible benefits package and a dynamic work environment focused on professional growth and inclusivity.

Benefits

27 days holiday

Access to financial wellbeing tools

Individual healthcare cover

Access to 300+ training courses

Qualifications

• Experience in managing a busy portfolio and multiple deadlines.
• Ability to develop junior team members.
• Strong writing skills for letters and reports.

Responsibilities

• Manage relationships for a portfolio of clients as main contact.
• Deliver high-quality Tax Dispute Resolution Service.
• Collaborate with colleagues for clear solutions to client issues.

Skills

Client handling

Strong analytical skills

Communication skills

Interpersonal skills

Education

CTA or ATII qualified

ACA or ACCA qualification

Job description

As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions — we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you.

Make an Impact at RSM UK

Our national corporate tax service line supports a wide range of businesses with tax compliance and advisory services, fostering a culture of individuality, collaboration, and positive change to drive success for both our people and clients. When you become part of our tax team, you’ll discover a culture celebrating individuality, fresh thinking, flexibility and collaboration, whilst not only embracing change but impacting it. As a result of sustained success and continued growth, we are investing in the Corporate Tax Team in the North West, where you will collaboratively work within RSM’s national and international network of tax professionals.

As a Tax Dispute Resolution Manager in our Manchester office, you will work with businesses and individuals as well as HM Revenue and Customs (HMRC) in resolving issues relating to tax disputes and enquiries. You will combine technical expertise with expert knowledge and experience to obtain successful outcomes to our client’s interactions with HMRC.

You’ll make an impact by:

• Managing relationships with a portfolio of clients and acting as the main point of contact.
• Delivering a high-quality Tax Dispute Resolution Service to our clients, in collaboration with your colleagues, and addressing any queries relating to client engagements from other RSM teams.
• Working closely with your colleagues to deliver clear and concise solutions to a range of administrative and analytical issues relevant to client’s HMRC enquiries and interventions, whilst adhering to the Firm’s quality standards.
• Collaborating with Partners, Directors and Associate Directors in business development activities.
• Being a positive influence on junior members of staff and taking an active role in their development.

What we are looking for:

Are you someone who thrives on variety, loves learning new things, and enjoys connecting with people? If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you!

• CTA or ATII qualified, or equivalent, ideally along with an accounting qualification such as ACA or ACCA.
• Ideally, experience in communicating (written and verbal) with HMRC is preferred, however this is not essential.
• Proven experience in client handling and managing a busy portfolio, including managing multiple deadlines and delegation.
• Proven ability to manage and develop junior team members.
• Strong analytical and computational skills.
• Strong letter and report writing skills.
• Strong interpersonal skills with excellent communication, both written and verbal with an ability to liaise with people at all levels.
• Ability and confidence to liaise with both internal and external clients.

What we can offer you:

We recognise that our people are our most important assets. That’s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work.

• 27 days holiday (with the option of purchasing additional days).
• Lifestyle, health, and wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP.
• Individual healthcare cover.
• Access to a suite of 300+ courses on demand developed by our inhouse talent development team.

Diversity and Inclusion at RSM

At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client's needs. Diverse teams bring a broader range of ideas and insights to work. That's why we're working together to ensure our firm's principles and processes support a firm culture that embraces difference and strengthens inclusion.