Manager Genesis UKI

Intuitive Surgical; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A medical technology company is seeking a Manager for their Genesis team in Europe. This role involves managing initiatives that enhance the use of the da Vinci Surgical System and Ion in customer accounts. The successful candidate will lead a team, set implementation goals, and work closely with sales to ensure best practices. Excellent presentation and organizational skills are necessary, along with a relevant degree and the ability to travel extensively. This position offers the chance to make a significant impact in the field of robotic-assisted surgery.

Qualifications

• Proven success in a role similar to Genesis Consultant.
• Understanding of all clinical specialties and technology platforms.
• Direct customer interface experience including account management.
• Must be able to travel up to 70%.

Responsibilities

• Manage initiatives within customer accounts.
• Hire and develop Genesis team members.
• Educate sales team on Genesis best practices.
• Drive alignment with sales teams in the territory.

Skills

Customer relationship management

Mentoring and development

Presentation skills

Organizational skills

Education

B.S. / B.A. or clinical/medical degree

Job description

Company Description

At Intuitive, we are united behind our mission : we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As pioneer and leading company in the field of robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare’s hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere—we strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture—our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real-world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let’s advance the world of minimally invasive care.

Job Description

Primary Function of Position

Expand the utilization of the da Vinciâ Surgical System and Ion by partnering with sales to identify and implement best practices using the da Vinciâ Surgical System and Ion in qualifying accounts. The Manager, Genesis- Europe will manage Genesis team initiatives designed to deliver best practices in successful management of sustainable da Vinciâ Surgery and Ion programs with an emphasis on standardization, efficiency, and safety.

Roles and Responsibilities

• Manage Genesis initiatives within customer accounts in territory.


• Hire, manage and develop Genesis team members.


• Set and manage Genesis implementation goals.


• Educate sales team on Genesis best practices and how to implement within their territories.


• Drive alignment of Genesis program with sales teams within territory through collaboration with regional leaders.


• Manage T& E budgets within the Genesis team.


• Conduct and support clinical training programs for surgical teams as needed.


• Improve Genesis training programs including updates of training materials and training segments.


• Present Genesis metrics and milestones at department and executive meetings.


• Create & report outcomes of relevant (electronic) surveys.


• Participate and manage the launch of new products or procedures.

Qualifications

Required Knowledge, Skills, and Experience

• Proven success in the role of Genesis Consultant or comparable role.


• Understanding of all clinical specialties and technology platforms.


• Direct customer interface experience (Managing accounts and customer relationships).


• Proven ability to mentor and develop the skills of others.


• Experience with creating and managing a training project / initiative with measurable outcomes.


• Excellent presentation and organizational skills.


• Ability to travel up to 70%. Valid Driving license.


• B.S. / B.A. degree preferred or equivalent clinical / medical degree or experience.

Additional Information

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

U.S. Export Controls Disclaimer : In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note : the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note : typically adds 2 weeks to the hiring process).

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and / or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.

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