Manager/Asst. Manager (Credit Control)

Next Accessories Ltd.; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading accessories company in the United Kingdom seeks a dedicated professional for customer credit assessment and debt management. You will evaluate creditworthiness, manage invoices, and address overdue payments while maintaining positive customer relationships. The role requires a proactive approach to financial analysis, compliance with credit policies, and collaboration with sales teams. Strong communication and negotiation skills are essential for success in this position.

Responsibilities

• Evaluate the creditworthiness of new and existing customers to determine credit limits.
• Generate and send invoices to customers, tracking their status, and addressing billing errors.
• Contact customers with overdue payments to negotiate payment arrangements.
• Review customer accounts to identify overdue invoices and potential issues.
• Investigate and resolve customer queries, payment discrepancies, and billing disputes.
• Negotiate payment plans with customers facing financial difficulties.
• Generate reports on outstanding debts, bad debt trends, and collection performance.
• Maintain positive relationships with customers while ensuring timely payments.
• Coordinate with sales teams to identify potential credit risks.
• Adhere to company credit guidelines to minimize bad debt.

Job description

• Customer credit assessment: Evaluating the creditworthiness of new and existing customers to determine appropriate credit limits.
• Invoice management: Generating and sending invoices to customers, tracking their status, and addressing billing errors.
• Debt collection: Contact customers with overdue payments to remind them of their outstanding balance and negotiate payment arrangements.
• Payment monitoring: Regularly reviewing customer accounts to identify overdue invoices and potential issues.
• Dispute resolution: Investigating and resolving customer queries, payment discrepancies, and billing disputes.
• Payment plan negotiation: Working with customers facing financial difficulties to establish feasible payment plans.
• Reporting and analysis: Generating reports on outstanding debts, bad debt trends, and collection performance
• Relationship building: Maintaining positive relationships with customers while ensuring timely payments
• Collaboration with other departments: Coordinating with sales teams to identify potential credit risks and with the Commercial & Others department for debt collection actions when necessary
• Compliance with credit policies: Adhering to company credit guidelines and procedures to minimize bad debt