Maintenance Scheduler

Sellick Partnership; Brighton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A UK-based recruitment agency is seeking a Repairs and Maintenance Scheduler for a temporary ongoing contract in Leicestershire. The role involves scheduling work for tradespeople, managing customer queries, and ensuring a high standard of customer care. Candidates should have experience in planning and scheduling within a maintenance context, familiarity with CRM systems, and the ability to manage emergency repairs effectively. The position offers a pay range of £13 - £16.90 per hour.

Qualifications

• Experience in a Maintenance or Repairs setting.
• Proficiency in CRM systems and MS Office packages.
• Ability to respond to emergency repairs calmly.

Responsibilities

• Utilise databases and CRM to schedule works for tradespeople.
• Understand skillsets and geographical locations for effective bookings.
• Follow up on repairs raised by customers and manage multiple visits.

Skills

Planning/Scheduling engineers

CRM systems

MS Office packages

Emergency repairs response

Job description

Job Description

Repairs and Maintenance Scheduler

Leicestershire, UK - Office based

£13 - £16.90 per hour

Temporary ongoing contract

Sellick Partnership Ltd are currently recruiting for a Repairs and Maintenance Scheduler to join one of our Leicestershire Housing and Property based clients on a temporary ongoing contract

Daily duties of the Repairs and Maintenance Planner consists of:

• Utilising databases and CRM to scheduling works for tradespeople such as Gas Engineers, Joiners, Plumbers, Electricians and other Construction professionals
• Understanding Construction skillsets and geographical locations to effectively book works for residents
• Follow up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access
• Support the delivery of an excellent customer care service to ensure that customer issues in completed properties are resolved, in particular relating to the rectification of defects and the continuation of the customer journey
• Respond to emergency repairs in a calm manner

Essential requirements of the Repairs and Maintenance Planner:

• Planning/Scheduling engineers in a Maintenance or Repairs setting
• Used CRM systems and MS Office packages
• Experience dealing with reports and claims of Damp and Mo...