Maintenance Coordinator Special Projects and Sustainability

London & Quadrant Housing Trust; London; Hybrid; GBP 26,000 - 31,000; Full time

Job summary

A prominent housing association in London seeks an experienced Maintenance Coordinator to support Special Projects and Sustainability teams. The role involves acting as a key point of contact, managing various maintenance cases, and requires strong administrative and communication skills. Ideal candidates will have a background in repairs, be highly organized, and thrive in a dynamic environment.

Benefits

Excellent pension plan

28 days Annual Leave

Health Cash Plan

Employee Assistance Programme

Qualifications

• Experience providing administrative support in a maintenance context.
• Ability to multitask and meet deadlines in a fast-paced environment.

Responsibilities

• Provide administrative support to Special Projects and Sustainability teams.
• Act as a point of contact for internal and external customers.
• Manage Damp and Mould cases, Plentific repairs, and Minor works.

Skills

Strong administrative skills

Methodical and accurate

Ability to work flexibly

Strong collaboration skills

Excellent organisational and planning skills

Outstanding communication skills

Repairs and Maintenance knowledge

Job description

Overview

Title: Maintenance Coordinator Special Projects and Sustainability

Contract Type: Permanent and Fixed Term Contract until 31 October 2026, Full Time, 35 hours

Salary: £30,455 per annum (London weighted salary) or £26,296 (Regional salary)

Grade: 5

Reporting Office: London, Stratford or Manchester, Trafford

Persona: Agile (20 - 40% office)

Closing Date: 6 October 2025

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more

Note: Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

Previous Applicants: May Not Apply

Role and Team

Join our Special Projects and Sustainability Team at L&Q. We are looking for an experienced Maintenance Coordinator to provide administrative support to Special Projects and Sustainability teams, typically including acting as a point of contact for internal and external customers and other stakeholders, managing Damp and Mould cases, Plentific repairs, Minor works and Surveyor referrals. The role reports to the Maintenance Operations Team Leader, and works alongside the existing Coordinators covering the IMR and General Needs portfolios. You will be a key member of the team helping to deliver our repairs and maintenance service.

Your impact in the role

The successful candidate must be highly organised with excellent communication, administrative and numerical skills. You will need to be flexible and a team player, working in a fast paced and demanding environment, managing a busy workload, utilising various prioritisation and time management techniques, whilst collaborating with lots of different departments across the L&Q Group.

What you’ll bring

• Strong administrative skills and ability to work in a fast-paced environment
• Methodical, accurate and exceptional attention to detail
• Ability to work flexibly and use initiative to multitask and meet deadlines
• Strong collaboration skills to work with stakeholders at all levels
• Excellent organisational and planning skills
• Outstanding communication skills
• Repairs and Maintenance knowledge and experience

We look forward to reviewing your application and hearing about the genuine experiences and skills you could bring to our organisation. L&Q reserve the right to not accept statements that exceed 500 words.

About L&Q

We are one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people\'s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties \"home\", and we serve diverse communities across London, the South East and North West of England.

At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. Our corporate values and behavioural framework outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.

L&Q believes a diverse and inclusive workforce is important. We validate this through external recognition, including being a Stonewall Diversity Champion, a Disability Confident (Committed) employer, and signatories to the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. If you require any reasonable adjustments at any stage during this process, please email [e-mail].

sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK\'s largest housing associations. Click here to find out more about L&Q and why you should join us!