Maintenance Assistant

The Chesterfield Mayfair Hotel; Greater London; On-site; GBP 26,000; Full time

Job summary

A luxury hotel in London is seeking a Maintenance Assistant to ensure smooth operation of facilities. Responsibilities include responding to maintenance requests, performing preventative maintenance, and ensuring compliance with safety regulations. Ideal candidates have prior experience in a similar role, strong communication skills, and attention to detail. This position offers excellent benefits, including a holiday allowance increasing with service, enhanced maternity/paternity leave, and opportunities for professional development.

Benefits

Holiday allowance starting at 20 days

Excellent service charge

Professional learning and development opportunities

Refer a friend bonus scheme

Discounts on food and beverages

Discounted accommodation rates

Paid volunteering days

Immediate Employee Assistance Programme

Monthly hotel recognition events

Free meals on duty

Complimentary uniform

Qualifications

• Previous experience in a Maintenance Engineer or Handyperson role, preferably in a hotel.
• Broad knowledge of basic trades including plumbing, electrical, painting, and repairs.
• Ability to work independently and as part of a team.

Responsibilities

• Respond efficiently to repair and maintenance issues.
• Perform scheduled preventative maintenance.
• Undertake painting and touch-up work throughout the hotel.

Skills

Communication skills

Attention to detail

Problem-solving skills

Education

Experience in Maintenance Engineer or Handyperson role

Tools

Basic plumbing knowledge

Electrical knowledge

Painting skills

Job description

Maintenance Assistant

luxury hotel in London

Incredible benefits

We are looking for an enthusiastic Maintenance Assistant to join our family on a full-time basis. We are looking for someone that has previous experience as a Maintenance Engineer or Handyperson; with the ability to work independently as well as part of a team with great communication skills, both verbal and written.

Location: Chesterfield Mayfair Hotel, London, Mayfair W1J 5EB

Employment Type: Full-time

Working Pattern: Shift work (5 days on, 2 days off)

Salary: 25,397 per annum plus service charge

The Red Carnation Hotel Collection is proud to be recognised as an industry leader in hospitality and people development. We were named Best Employer at the 2025 Cateys and received the prestigious AA’s Hotel Group of the Year award for 2024. We are especially proud of our dedication to developing our people, having received the Princess Royal Training Award three times (2017, 2020, and 2023) from HRH The Princess Royal and City & Guilds.

Our commitment to excellence has earned us multiple accolades including Top Employer in the United Kingdom for both 2024 and 2025, a certification of our outstanding employee conditions and commitment to workplace excellence and Sustainable Business (2023) at The Cateys.

The Chesterfield Mayfair Hotel, part of Red Carnation Hotels, is a four-star boutique hotel in the heart of exclusive Mayfair. Some of its features include 107 bedrooms as well as seven different event spaces, a Butler’s Restaurant, a Terrace Bar, Stanley’s Rooftop Bar, and a Conservatory, where we offer our guests a welcoming, friendly atmosphere and exquisite food and drink.

Responsibilities

• Respond quickly and efficiently to all repair and maintenance issues throughout the hotel.
• Perform scheduled preventative maintenance to ensure smooth operation of hotel facilities.
• Undertake painting and touch-up work across public areas and back‑of‑house spaces.
• Maintain and organise tools, materials, and equipment related to maintenance tasks.
• Liaise with all departments to minimise disruption and respond to maintenance requests promptly.
• Carry out minor electrical, plumbing, carpentry, and general handyman duties as required.
• Ensure all work complies with relevant health, safety, and fire regulations.
• Keep accurate maintenance records and assist in maintaining service logs.

Qualifications

• Previous experience in a Maintenance Engineer or Handyperson role, preferably in a hotel or similar environment.
• Broad knowledge of basic trades including plumbing, electrical, painting, and general repairs.
• Ability to work independently and as part of a team with minimal supervision.
• Strong communication skills, both verbal and written.
• Great attention to detail and problem‑solving skills.
• A calm and professional manner, especially when dealing with guests and urgent issues.
• A flexible and proactive attitude with a willingness to work varied shifts.

What’s in it for you?

• Holiday allowance starting at 20 days and increasing with length of service up to 27 days + 8 bank holidays.
• Excellent service charge added to your salary every month.
• Professional, award‑winning learning and development opportunities from day one.
• Fantastic refer a friend and family bonus scheme worth up to £600.
• Enhanced paid maternity leave & paternity leave.
• 50% off on food and 25% off on beverages in any Red Carnation Hotels F&B outlets.
• Discounted accommodation rates at Red Carnation Hotels worldwide.
• Two paid volunteering days each year, because we care about our community.
• Access to immediate Employee Assistance Programme, because we care about our employees.
• Vibrant hotel recognition events every month and hotel‑based incentives (Employee of the Month / Manager of the Quarter).
• Social and team‑building events per hotel.
• Global Employee Appreciation Party, where we get to celebrate our incredible teams.
• Free meals on duty.
• Complimentary uniform and dry‑cleaning services.

Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We electronically scan and store a copy of your passport / visa and / or ID card to gain a clear indication of the authenticity of the document and establish the ‘Right to Work’ in the UK.