Luxury Spa Director: Lead Exceptional Guest Experiences

Spa; City of Westminster; On-site; GBP 125,000 - 150,000; Full time

Job summary

A luxury hotel in London seeks a dedicated Spa Director to lead spa operations and ensure exceptional guest experiences. Candidates should have proven leadership experience in a luxury spa environment, a strong knowledge of spa treatments, and excellent interpersonal skills. This role involves overseeing daily operations, developing spa programs, and managing the spa team while upholding high standards of service and guest satisfaction. If you are passionate about luxury hospitality, apply to join a distinguished team.

Qualifications

• Proven experience in a leadership role within a luxury spa environment.
• Strong knowledge of spa treatments, wellness programs, and industry trends.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage budgets and analyze financial reports.
• Passion for delivering exceptional guest experiences.

Responsibilities

• Oversee daily spa operations, ensuring a seamless and luxurious guest experience.
• Develop and implement spa programs and services that align with the hotel’s brand and guest expectations.
• Lead, train, and motivate the spa team to achieve excellence in service delivery.
• Manage budgets, forecasts, and financial performance of the spa department.
• Collaborate with marketing and sales teams to promote spa offerings and packages.
• Ensure compliance with health and safety regulations and maintain high standards of cleanliness and hygiene.

Job description

A luxury hotel in London seeks a dedicated Spa Director to lead spa operations and ensure exceptional guest experiences. Candidates should have proven leadership experience in a luxury spa environment, a strong knowledge of spa treatments, and excellent interpersonal skills. This role involves overseeing daily operations, developing spa programs, and managing the spa team while upholding high standards of service and guest satisfaction. If you are passionate about luxury hospitality, apply to join a distinguished team.