Luxury Retail Supervisor - Client Relations & Team Lead

Jimmy Choo; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A luxury fashion brand is seeking a Supervisor in Manchester to support the Store Manager in achieving targets and ensuring exceptional customer service. The role requires excellent communication skills, a strong understanding of the luxury market, and the ability to manage a dynamic team. Candidates should be proactive and capable of handling multiple demands. This role offers the opportunity to grow within the luxury fashion industry, emphasizing professionalism and customer relationship management.

Qualifications

• Demonstrated leadership capabilities and respect.
• Successfully handles competing priorities in a multinational business.
• Seeks opportunities to be proactive.

Responsibilities

• Support the Store Manager in achieving targets and managing the team.
• Ensure exceptional customer service standards are surpassed.
• Assist in team training on products and customer service.

Skills

Excellent communication skills

Fluent English

Microsoft Office and Excel proficiency

Knowledge of the luxury market

Ability to manage multiple demands

Job description

A luxury fashion brand is seeking a Supervisor in Manchester to support the Store Manager in achieving targets and ensuring exceptional customer service. The role requires excellent communication skills, a strong understanding of the luxury market, and the ability to manage a dynamic team. Candidates should be proactive and capable of handling multiple demands. This role offers the opportunity to grow within the luxury fashion industry, emphasizing professionalism and customer relationship management.