Luxury Duty Manager - Lake District Hospitality Lead

Triple Creek Ranch; Windermere; On-site; GBP 37,000; Full time

Job summary

A prestigious UK luxury hotel is seeking a Duty Manager to ensure seamless daily operations and uphold service excellence. The ideal candidate will lead by example, inspire high standards, and provide operational support across departments. Responsibilities include overseeing guest service, supporting managers, and responding to guest needs. The role requires a confident communicator experienced in luxury hospitality, committed to creating exceptional guest experiences.

Benefits

Meals on shift

Uniform provided

Generous gratuities

Opportunities for growth

Qualifications

• Confident communicator with a warm, engaging presence.
• Experienced in luxury hospitality or high-end service environments.
• Calm under pressure and solution-focused.

Responsibilities

• Oversees smooth running of the hotel during shifts.
• Supports department managers in operational delivery.
• Responds proactively to guest needs.

Skills

Confident communication

Experience in luxury hospitality

Calm under pressure

Solution-focused

Organizational skills

Passionate about people

Job description

A prestigious UK luxury hotel is seeking a Duty Manager to ensure seamless daily operations and uphold service excellence. The ideal candidate will lead by example, inspire high standards, and provide operational support across departments. Responsibilities include overseeing guest service, supporting managers, and responding to guest needs. The role requires a confident communicator experienced in luxury hospitality, committed to creating exceptional guest experiences.