Luxury Brand Ambassador - Niche & Emerging Brands - Part Time 3 Days- Selfridges w1

HOUSE OF CREED; Greater London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading luxury brand is seeking a Part Time Luxury Brand Ambassador to join their team at Selfridges in London. The role involves upholding brand prestige, engaging customers with product knowledge, and driving sales. Applicants should possess exceptional communication skills and a passion for luxury retail. This part-time position offers the chance to be part of a dynamic team in a prestigious location, with benefits including competitive commission, annual leave, and career progression opportunities.

Benefits

32 days paid annual leave (pro rata)

Monthly competitive commission structure

Extra day off for your birthday

Product allocation with discounted rate

Clothing allowance

Contribution into company pension

Career progression & Training

Length of service rewards

Qualifications

• Must have a passion for luxury brands and exceptional customer experience.
• Experience in a customer-facing role is advantageous.
• Flexibility to adapt to changing schedules in a retail environment.

Responsibilities

• Engage customers with knowledge and passion about the brand.
• Meet and exceed sales targets through proactive engagement.
• Deliver exceptional customer service to foster brand loyalty.
• Maintain luxury visual merchandising standards in retail space.

Skills

Exceptional communication and interpersonal skills

Proven experience in luxury retail

Goal-oriented with a track record of meeting sales targets

Ability to work effectively in a fast-paced environment

Flexibility to work weekends and holidays

Passion for fragrance or beauty products

Job description

Welcome to Kering Beauté

Established in 2023, Kering Beauté aims to create value for the Group and its Houses. In 2023, Kering directly invested in its very own Beauty division, with the creation of Kering Beauté. Bolstered by its industry-leading team, the entity seeks to support the Group's Houses to develop their Beauty businesses to become growth drivers. The new entity's teams place innovation and creativity at the heart of their business model to fashion tomorrow's Beauty - at once sustainable and responsible.

Kering is committed to building a diverse workforce. We believe diversity in all its forms - gender, age, nationality, culture, religious beliefs and sexual orientation - enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

About the role

We are seeking a Part Time Luxury Brand Ambassador for our wonderful Niche & Emerging Brands, Mizensir and Juliette Has a Gun. Mizensir's olfactory creations propose high-end niche fragrances for men, for women and unisex. Juliette Has a Gun, a collection of fragrances designed for one who also understands that wearing a signature scent goes far beyond the simple fact of smelling just "nice"... It's a statement.

This is a part-time role 3 days 22.5 hours per week, to work on our counter in Selfridges W1.

Purpose of the role

As a Luxury Brand Ambassador for our Niche and Emerging Brands, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.

Key responsibilities

• Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
• Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
• Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
• Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.

Skills/Experiences desired

• Exceptional communication and interpersonal skills.
• Proven experience in luxury retail or a similar customer‑facing role.
• Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
• Goal‑oriented with a track record of meeting and exceeding sales targets.
• Ability to work effectively in a fast‑paced environment.
• Flexibility to work weekends and holidays as needed.
• Passion for fragrance or beauty products is a plus.

Job Applicant Privacy Policy

Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by Kering Beauté. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s).

Additional Information

Kering Beauté is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application.

We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

This role is based in Selfridges W1.

Benefits

• 32 days paid annual leave (pro rata for part‑time employees)
• Monthly competitive commission structure
• Extra day off for your birthday
• Product allocation with discounted rate
• Clothing allowance
• Contribution into company pension
• Career progression & Training
• Length of service rewards