London IT Support Engineer – 1st/2nd Line & Laptop Rollout

VIQU IT; City Of London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A technology recruitment firm is seeking an IT Support Engineer for a 6 month contract in London. The chosen candidate will be responsible for managing BAU workload, providing 1st and 2nd line IT support, and will play a key role in an office laptop rollout project. Ideal candidates should have experience with Windows 10/11, Microsoft 365, and Active Directory. Strong communication and interpersonal skills are essential as this role will require effective user support.

Benefits

Referral bonus up to £1,000

Opportunities for career advancement

Qualifications

• Experience rolling out and imaging laptops.
• Understanding of Windows 10/11 operating system administration and support.
• Experience with Active Directory administration and management.

Responsibilities

• Provide 1st and 2nd line support to end users across hardware, software, infrastructure and network related issues.
• Troubleshoot and resolve issues related to Microsoft 365, Active Directory, and Windows 11.
• Diagnose and resolve network connectivity issues.

Skills

Communication skills

Interpersonal skills

Active Directory Administration

Windows 10/11 support

Office 365 Administration

Ticketing system experience

Job description

A technology recruitment firm is seeking an IT Support Engineer for a 6 month contract in London. The chosen candidate will be responsible for managing BAU workload, providing 1st and 2nd line IT support, and will play a key role in an office laptop rollout project. Ideal candidates should have experience with Windows 10/11, Microsoft 365, and Active Directory. Strong communication and interpersonal skills are essential as this role will require effective user support.