Logistics Coordinator

Jonathan Lee Recruitment Ltd; Holt End; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading recruitment agency is seeking a Logistics Coordinator in Redditch. This role involves managing customer enquiries, booking shipments, and liaising with suppliers to ensure efficient operations. Candidates should have solid experience in the transport and freight forwarding sector, strong communication skills, and a customer-focused approach. This position requires flexibility for shift work and occasional travel. Apply now to join a dynamic team dedicated to excellence and innovation.

Qualifications

• Solid experience in transport and freight forwarding is essential.
• Ability to manage and develop customer accounts.
• Good numeracy and literacy skills.

Responsibilities

• Manage customer enquiries and orders accurately.
• Book and track shipments, providing quotes.
• Liaise with suppliers and handle logistical needs.
• Ensure efficient job closure with documentation.
• Maintain system data accuracy.

Skills

Experience in transport and freight forwarding

Strong communication skills

Proficiency in MS Office

Customer account management

Ability to multitask and prioritize

Job description

Logistics Coordinator (Day Shift)

Are you ready to take the next step in your logistics career? This is an exciting opportunity to join a dynamic and fast‑paced environment as a Logistics Coordinator. The company is at the forefront of the transport and freight forwarding industry, and you will be part of a team that values innovation, customer service excellence, and professional growth. If you are looking for a role where you can make a tangible impact and thrive under pressure, this could be the perfect fit for you.

What You Will Do

• Manage customer enquiries and orders via phone and email, ensuring they loaded accurately onto the system.
• Book and track shipments, provide quotes for EU and UK transport, and offer cost‑effective solutions.
• Liaise with suppliers to source transport and respond to customer needs, including handling line stoppages and arranging airfreight.
• Ensure jobs are closed out efficiently by obtaining necessary documentation, such as PODs and purchase orders.
• Maintain accurate system data, ensuring all jobs are completed and checked prior to invoicing.
• Communicate effectively with internal teams, including Operations, Accounts, and the Warehouse, to ensure seamless coordination.

What You Will Bring

• Solid experience working within the transport and freight forwarding industry, with European planning experience being essential.
• Strong communication skills and the ability to manage and develop customer accounts.
• Proficiency in MS Office, email, and databases, with a good level of numeracy and literacy.
• A proactive and organised mindset, with the ability to multitask and prioritise effectively under pressure.
• A "can‑do" attitude and a customer‑focused approach, with a drive to deliver exceptional service.

Location & Working Hours

This role is based in Redditch and will require flexibility, including shift work and occasional travel to customer and supplier sites. Fully based on site (no hybrid working). The hours of work are Monday to Sunday on a 4 on–4 off basis, including weekends, from 07:00 to 19:00.

Interested?

If you are ready to take on the challenge of becoming a Logistics Coordinator and want to be part of a company that values your expertise and ambition, apply now to take the first step towards an exciting new opportunity.