Logistics and Supply Chain Apprentice

NTT Ltd.; Widnes; On-site; GBP 18,000 - 22,000; Full time

Job summary

A logistics company is seeking a Logistics and Supply Chain Apprentice to support efficient shipment processes and gain valuable experience in supply chain operations. You will engage with vendors, manage logistics tasks, and maintain client satisfaction while contributing to process improvements. This role is ideal for someone eager to learn and develop skills in the logistics sector.

Qualifications

• GCSE in Maths and English (grade 9-4, A-C).
• Excellent communication skills and ability to work in a team.
• Proficient in using IT packages and managing multiple tasks.

Responsibilities

• Manage aspects of the logistics process to ensure successful shipment of products.
• Liaise with suppliers for updates on collection/delivery status.
• Conduct monthly and quarterly stock checks, reporting discrepancies.

Skills

Communication skills

IT skills

Attention to detail

Team working

Interpersonal skills

Education

GCSE in Maths and English (grade 9-4, A-C)

Tools

Microsoft Office

Job description

Overview

As a Logistics and Supply Chain Apprentice, you will play a vital role in supporting the logistics team to ensure the smooth and efficient shipment of products. You will gain hands-on experience in supply chain operations, vendor coordination, inventory management, and administrative processes, contributing to the overall success of the logistics function.

Responsibilities

• Shipment Coordination: Manage aspects of the logistics process to ensure successful shipment of products
• Inbox Management: Monitor and maintain the Sales Logistics inbox, ensuring all enquiries are actioned and filed within agreed KPI timeframes
• Vendor Coordination: Contact suppliers under the guidance of the Senior Logistics Coordinator to book/allocate jobs and update the Live Console with full supplier and contact information
• Vendor and Client Interaction: Liaise with suppliers for updates on collection/delivery status and communicate any issues to colleagues and customers
• Compliance: Review supplier PODs to ensure quality and compliance with business T&Cs; follow up on unsatisfactory PODs
• Issue Resolution: Chase outstanding purchase orders and escalate issues to the Senior Logistics Coordinator
• Administrative Support: File documents, track orders, and enter data into relevant software systems
• Documentation: Ensure all shipping documentation is accurate and complete
• Customer Satisfaction: Support internal requirements and maintain client satisfaction
• Inventory Management: Monitor warehouse capacity and report on all sales stock SLOCS, aged stock, excess stock, credit, scrap, write-offs, and potential 3PL inventory
• Stock Checks: Conduct monthly and quarterly stock checks, reporting and resolving discrepancies
• Process Improvement: Contribute to the improvement of internal logistics processes and systems
• Procedural Implementation: Support the implementation of supply chain procedures from delivery coordination to documentation management
• Team Collaboration: Work collaboratively with the Logistics Manager and senior team members
• Professional Skills: Demonstrate ability to write letters or emails, create proposals, perform financial processes, record and analyse data using IT packages (e.g., MS Office or equivalent). Update and review databases, record information and produce data analysis where required
• Record Keeping & Communication: Produce accurate records and documents including emails, letters, files, payments, reports and proposals; draft correspondence and reports; maintain confidential information in compliance with procedures; coach others in required processes
• Initiative & Decision Making: Exercise proactivity and good judgement; make effective decisions and seek advice when appropriate
• Relationship Building: Build and maintain positive relationships within the team and across the organisation; influence and support peers
• Communication Skills: Demonstrate clear communication across various channels and platforms; apply appropriate channels and convey information effectively
• Task Execution: Complete tasks to a high standard, review processes, and suggest improvements; share best practices across the organisation
• Time & Resource Management: Take responsibility for initiating and completing tasks, manage priorities and meet deadlines; oversee logistics such as travel and accommodation
• Project Management: Use relevant project management principles to scope, plan, monitor and report; undertake or lead projects as required
• Qualifications: GCSE in: 4 GCSEs including Maths and English (grade 9-4, A-C). Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect prior knowledge.

Qualifications (essential)

• Communication skills
• IT skills
• Attention to detail
• Team working
• Interpersonal skills
• Able to manage multiple tasks
• Proficient in Microsoft Office
• Able to work independently
• Willing to learn
• Keen to develop in the sector