Logistics Administrator

Solent Group; Christchurch; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading logistics company in Christchurch is seeking an experienced logistics coordinator to provide support to the logistics team. The role involves tracking costs, managing invoicing, and addressing logistical challenges. Candidates should have proven logistics experience in a fast-paced FMCG environment and possess strong communication skills. Attractive benefits include competitive salary, flexible working hours, and a robust development program.

Benefits

Competitive salary with annual reviews

25 days holiday per annum

Flexible hours and work from home options

Yearly bonus structure based on targets

Extensive benefits programme

Qualifications

• Proven logistics experience in a fast-paced FMCG operations environment.
• Ability to communicate clearly across all organizational levels.
• Flexibility and adaptability towards change.

Responsibilities

• Provide administrative support to the logistics team.
• Track and report on logistics costs and invoice checking.
• Address delays and logistical challenges to maintain operations.

Skills

Logistics experience

Data analysis & Reporting

Customer service

Attention to detail and accuracy

MS Office (Excel, PowerPoint, Outlook)

Tools

SAP or similar ERP systems

Job description

Solent Group works with a diverse portfolio of retailers and supplies bespoke products across Health & Beauty, Household Impulse Snacking, and Reusable Bags. We pride ourselves on best‑in‑class own‑label product innovation and fast‑paced categories that evolve with ever‑changing trends.

Report To

Freight Desk Specialist

Location

Hybrid (2 days per week in Christchurch, Dorset)

Purpose of the role

This role reports directly to the Freight Desk Specialist and is supported by the wider logistics, operations and supply chain team. It aligns to customer demand and supports commercial colleagues to exceed expectations.

Key Responsibilities

• Provide administrative support to the entire logistics team
• Track and report on logistics costs
• Invoice checking to ensure accurate vs expected costs and report any discrepancies to line manager
• Maintain and update live system data as necessary to facilitate smooth processing of orders, reporting, documentation and invoicing
• Strive towards best‑in‑class operation, working with internal and external partners to continuously improve logistics processes with a right first‑time mentality
• Address delays, shortages, or other logistical challenges to keep operations running smoothly
• Ensure adherence to regulations and manage necessary paperwork
• Prioritise daily tasks as required in line with business demands
• Support development of logistics processes, process mapping and work instructions in line with company strategic objectives regarding environment, quality, customer satisfaction, cost and efficiency
• Develop partner relationships and establish a key network of contacts with our partners
• Promote an attitude of innovation, pace and intrinsic positivity
• Actively seek to improve skills and logistics knowledge base via training, site visits and knowledge sharing

About you

• Proven logistics experience
• Dealing with internal and external partners such as 3PL warehouses, freight‑forwarders, hauliers, FMCG retail customers and Amazon across multiple time zones
• SAP or similar ERP skills across supply chain functions
• Understand supply chain connectivity with all departments
• Understand complete end‑to‑end flow of sales, from purchase to dispatch
• Has worked in a fast‑paced FMCG operations environment
• Up to date with all legislation regarding road, air and sea transport operations
• Must be flexible, adaptable and positive towards change
• Ability to manage multiple tasks and initiatives simultaneously
• Possessing the vision, drive and determination to succeed
• Able to communicate clearly and concisely across all levels of the organization
• Willing and able to take ownership, make decisions
• Remain composed, proactive and supportive during high pressure situations
• Easily approachable and receptive of new ideas
• Effective time management skills with the ability to prioritise

Key competencies and skills

• Order Processing
• Knowledge of EDI
• Continuous improvement
• Cost Efficiency
• Customer service
• Attention to detail and accuracy
• Data analysis & Reporting
• MS Office (Excel, PowerPoint, Outlook)
• Commodity codes

What we offer

• Competitive salary with annual salary reviews
• 25 days holiday per annum, increasing to 27 days after 3 years' service and 30 days after 5 years' service
• Extensive benefits programme including buying additional holiday, medical cash plan, access to mental health support and many other benefits
• Flexible hours and work from home available to all staff
• Great learning and development and progression opportunities Yearly bonus structure (based on company targets)
• Enhanced Maternity and Paternity Leave
• Generous Company Sick Pay
• Pension Scheme Contribution
• Solent social events run by our inhouse Social Team
• Cycle to Work scheme
• Free parking on Christchurch Quay