Locum Business Manager

NFU Mutual; Aberdeen City; Hybrid; GBP 42,000 - 50,000; Full time

Job summary

NFU Mutual is seeking a Locum Business Manager for its Scotland Regional Leadership team. This impactful role involves leading teams, recruiting and training personnel, and managing relationships with various agencies. The ideal candidate will possess insurance sector experience, strong leadership skills, and the ability to thrive in a regulated environment. The position offers a salary of up to £50,000, with additional benefits such as an annual bonus, pension scheme, and flexible working options.

Benefits

Annual bonus

Pension scheme

Health plans

Employee discounts

Volunteering opportunities

Life assurance

Qualifications

• Experience in the insurance sector, preferably with NFUM product knowledge.
• Strong leadership and customer service skills required.
• Ability to work autonomously and manage operations effectively.

Responsibilities

• Lead teams and develop personnel to ensure high performance.
• Recruit, train, and support agency partners to provide seamless services.
• Manage relationships with agencies across Scotland, ensuring compliance with regulations.

Skills

Leadership

Customer service

Operational management

Resilience

Decision-making under pressure

Organization skills

Relationship-building

Job description

Salary: Basic salary up to £50,000 plus car and benefits

• Varied leadership opportunity within the Scotland Regional Leadership team
• Impactful role with broad responsibilities and experience growth
• Field-based with regional travel and home working options

About the role

The Locum Business Manager (also known as Locum Agency Manager) leads teams, develops personnel, and ensures high performance. Responsibilities include recruiting, training, motivating, and supporting agency partners to deliver seamless services. The role involves working with agencies varying in size and structure across Scotland, requiring resilience, creativity, and quick thinking. Flexibility for home working and occasional travel is provided, with a focus on North or South Scotland but potential support across other locations.

This role complies with Insurance Distribution Directive requirements, necessitating ongoing professional development and re-screening to maintain 'Good Repute' status, as detailed in the FCA Handbook.

About you

Ideal candidates will have insurance sector experience, preferably with NFUM product knowledge and licensing, but broader insurance knowledge is acceptable. Key skills include leadership, customer service, operational management, resilience, autonomy, and decision-making under pressure. Adaptability, motivation, organizational skills, and relationship-building are essential, within a regulated environment.

NFU Mutual values diversity and inclusion, supporting adjustments during recruitment and being a Disability Confident Employer, welcoming applicants from all backgrounds.

Benefits and Rewards

Benefits include a salary up to £50,000, annual bonus, pension scheme, holiday entitlement, family-friendly policies, discounts, health plans, volunteering opportunities, referral bonuses, life assurance, and employee discounts.

Working at NFU Mutual

As a leading UK insurer with over 110 years of history, NFU Mutual emphasizes a supportive culture, employee growth, and community engagement. Recognitions include Gallup Exceptional Workplace and Top Employer awards. The company maintains a strong customer focus, rural roots, and ambitious growth plans, seeking talented individuals to join its team.