Locality Resource Manager

South West Yorkshire Partnership NHS Trust; Halifax; On-site; GBP 40,000 - 50,000; Full time

Job summary

A regional healthcare service in Halifax is seeking a motivated Locality Resource Manager. The role involves overseeing daily operations, managing staff, and ensuring effective service delivery in a dynamic healthcare environment. Candidates should have a strong background in administration and operational management, preferably in healthcare. The position offers a supportive work environment with opportunities for personal and professional development.

Benefits

Access to NHS pension scheme

Flexible working arrangements

Collaborative working environment

Qualifications

• Experience in healthcare or public sector setting.
• Ability to manage competing priorities and work under pressure.
• Experience dealing with complaints and supervising staff.

Responsibilities

• Oversee the day-to-day operational management of estates and admin functions.
• Manage the reception staff team to ensure excellent customer care.
• Coordinate with clinical and non-clinical teams for operational efficiency.

Skills

Organisational skills

Communication skills

IT systems proficiency

Education

Education to Degree level or equivalent experience

Tools

Microsoft Office

Job description

South West Yorkshire Partnership NHS Trust

Locality Resource Manager

The closing date is 22 December 2025

We are seeking a motivated and organised Locality Resource Manager to join our team in Halifax. Based at the Laura Mitchell Health & Wellbeing Centre, you will play a vital role in supporting the smooth delivery of services across the locality.

About the Role:

As a Locality Resource Manager, you will be responsible for overseeing the day-to-day operational management of estates and administrative functions.

About You:

• Strong background in administration, estates, or operational management
• Excellent organisational and communication skills
• Ability to manage competing priorities and work under pressure
• Experience in a healthcare or public sector setting is desirable
• Confident using IT systems and data to support service delivery

What We Offer:

• A supportive and collaborative working environment
• Flexible working arrangements where possible
• Access to NHS pension scheme and staff benefits

All employees of the Trust are strongly encouraged to have their up-to-date flu vaccination to protect staff and patients.

Main duties of the job

As a Locality ResourceManager at Laura Mitchell Health and Wellbeing Centre, you will play a pivotalrole in ensuring the smooth and effective coordination of services andresources across the locality.

This is a dynamic andrewarding position that requires excellent organisational skills, a proactivemindset, and a passion for supporting community-based healthcare delivery.

You will work closelywith clinical and non-clinical teams to ensure operational efficiency, manageestates and facilities, and contribute to service improvement initiatives. Ifyou're a motivated individual who thrives in a fast-paced environment and iscommitted to making a difference in local health services, wed love to hearfrom you.

For an informal chatabout the role or further information, please contact

Sheridan Wood-Ives,07827 308510.

At the time of advertising, this role does not meetthe minimum requirements (salary threshold or occupational requirements) set by UK Visas and Immigration to sponsor candidates to work in the UK. Forthis reason, unfortunately we are unable to sponsor anyone on a visa for thisrole at this moment in time.

We are happy to accept applications from candidateswho can prove their right to work in the UK or via alternative visa routes. Such applications will be considered alongside all other applications.

About us

Weare a specialist NHS Foundation Trust that provides community, mental healthand learning disability services for the people of Barnsley, Calderdale,Kirklees and Wakefield. We also provide low and medium secure services and arethe lead for the west Yorkshire secure provider collaborative.

Our mission isto help people reach their potential and live well in their communities, we do thisby providing high-quality care in the right place at the right time. We employstaff in both clinical and non-clinical services who work hard to make adifference to the lives of service users, families and carers.

We encourageand welcome applications from all protected characteristic groups, we valuediversity and want our workforce to be reflective of our communities.

Beinga foundation Trust means were accountable to ourmembers, who can have a say in how were run. Around 14,300 local people(including staff) are members of our Trust.

Joinus and you will be one of over 4,500 staff committed to supporting and improvingthe mental, physical and social needs of the thousands of people we meet and help each year.

Weare committedto safeguarding and promoting the welfare of children, young people andvulnerable adults and expects all colleagues and volunteers to share thiscommitment.

We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.

Job responsibilities

JOB SUMMARY

This is a key post within the locality management structures. The key aspects to this role are defined as:

• Site Management Support
• Management of staff
• Travel Plan Co‑ordinator

KEY RESULT AREAS:

Site Management Support

To be responsible for site issues, ensuring systems and processes are in place and being managed Re: First Aider /Fire Officers etc. Liaising with key people both within the organisation and partner organisations. Support the accommodation moves within the sites.

1. To be responsible for site management issues within the Laura Mitchell Health & Well Being Centre. Liaising with key Specialist Advisors and individuals to ensure issues are addressed health and safety, environment, facilities, IT requirements and equipment for individuals to do their job.
2. Provide advice and support for ad hoc site issues.
3. To ensure Fire Wardens/First Aiders are identified and trained in each service area and necessary equipment is requested, ensuring information is visible to all visitors.
4. Contribute to the requirements for work based assessments, and identified equipment.
5. Under the guidance of the Locality Resource Support Manager to ensure annual risk assessments within communal areas are addressed as appropriate.
6. Under the guidance of the Locality Resource Support Manager to support the internal accommodation moves with environmental and equipment needs.
7. Ensure space is utilised in the Laura Mitchell Health & Well Being Centre as per operational policy.
8. On Behalf of the Locality Resource Support Manager to chair Site Management meetings with key individuals and ensure action points are acted upon.
9. Liaise with different services in relation to the setting up and maintaining of clinics.
10. Under the guidance of the Locality Resource Support Manager ensure that an Equality Impact Assessment is undertaken in line with Trust Policy and that this is maintained and updated as required.
11. To manage the hot desking facilities, ensuring that consumables are available for use and that all communication posters are up-to-date.
12. To ensure all communal areas are maintained and in good working order and issues are reported to Facilities Department for servicing.
13. Undertake delegated tasks or projects as requested by the Locality Resource Support Manager.
14. Contribute towards collation of data for audit purposes.
15. Contribute towards Emergency Contingency Planning.
16. To ensure the internal fabric of the building is maintained to a high standard and all displayed items are relevant and up to date.

Management of Staff

To manage the reception staff team ensuring all visitors and staff receive excellent quality customer care maintaining an excellent front of house experience.

1. To be responsible for the day to day management of the Reception Team ensuring all workforce policies and procedures are adhered to; sickness absence, annual leave, supervision, appraisal and recruitment.
2. To chair team meetings for Reception staff and to ensure they are fully informed of any organisational changes.
3. Implement measures within the reception team to ensure the customer care experience is delivered to the highest quality achievable within front of house.
4. To ensure that any issues in relation to the day to day management of the Reception Team are raised with the supervising Locality Resource Support Manager.
5. Investigate service complaints related to the Reception Team and site issues as directed by the Locality Resource Support Manager.
6. The post holder will work within the scope of the role outline ensuring appropriate distribution and utilisation of all available resources, seeking support from the Locality Resource Support Manager.
7. To flexibly use resources within the Reception and communal areas to support service delivery.
8. To ensure staff are trained to manage difficult situations and all mandatory training is up to date.

For full job description, please see attached supporting documents.

We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms. Over reliance on AI-generated content in application forms is strongly discouraged and we will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form.

Person Specification

Experience

• Dealing with public and staff.
• Change management.
• HR policies and procedures.
• Site management.
• Experience of dealing with complaints.
• Experience of supervising staff.
• Previous experience in healthcare/mental health setting.
• Experience of providing support to staff responsible for front line delivery of NHS services to patients.
• Working with Estates & Planning, including Health & Safety.
• Co-ordination of surveys and audits.

Personal Attributes

• Excellent organisational skills with ability to plan/prioritise own workload to meet deadlines.
• Ability to work on own initiative and relate to a broad spectrum of people.
• Excellent interpersonal and influencing skills.
• Ability to respond to complex situations.
• Evidence of effective time management and ability to meet deadlines.
• Understanding of confidentiality & Information Governance.
• Able to engage with a diverse workforce and client group.
• A current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability).

Training

• Evidence of continual professional development.
• Microsoft Office.
• NVQ 4 Customer Service.
• NVQ 4 Business Admin or
• Willingness to work towards the above.

Physical Attributes

• Ability to undertake the duties and demands of the post. A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).

Qualifications

• Education to Degree level or evidence of equivalent knowledge/skills gained by experience.
• Managerial Experience.
• Advanced ECDL.
• Willingness to work towards relevant qualification.

Special Knowledge & Skills

• Good communication skills, both verbal and written.
• Observational skills.
• Individual risk assessments in relation to difficult to manage situations.
• COSHH.
• Health & Safety Act 1974.
• Equality Impact Assessments.
• Emergency Planning.
• Sustainability.
• Knowledge of budget control.
• Conflict resolution training.

Employer name

South West Yorkshire Partnership NHS Trust

Address

Laura Mitchell Health and Wellbeing Centre

Laura Mitchell Health and Wellbeing Centre