Local Service Manager

Sanctuary Group; Rosherville; On-site; GBP 30,000 - 45,000; Full time

Job summary

A national support service provider is seeking a Local Service Manager in Rosherville, England. You'll lead service delivery across multiple locations, managing a team and fostering relationships with stakeholders. The ideal candidate will have experience in a CQC Registered managerial role, demonstrate strong communication skills, and possess a full valid driving license. This role offers a range of benefits including a contributory pension plan and annual leave of up to 30 days.

Benefits

Access to affordable loans

Exclusive discounts

Contributory pension plan

Life assurance

Enhanced parental leave schemes

25 days annual leave

Comprehensive training opportunities

Inclusive staff networks

Qualifications

• Experience of working in a similar service.
• Knowledge of supported accommodation.
• Proven ability to liaise effectively with statutory and voluntary partners.
• A full valid driving licence is essential.

Responsibilities

• Lead the delivery of services through team management.
• Develop relationships with partners and stakeholders.
• Manage the financial performance and budget of the services.
• Ensure health and safety in the service.

Skills

Strong communication skills

Experience in a CQC Registered managerial role

Compassionate and caring attitude

Hands-on approach to support

Ability to remain calm under pressure

Ability to liaise with partners

Job description

Overview

Sanctuary Supported Living is delighted to be recruiting for a Local Service Manager to oversee three services across the Gravesend, Chatham and Faversham areas with a total of 25 service users. These services vary from Homelessness, Mental Health and Learning Disability. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing and support services to help people across England to live as independently as possible. At our core, we're a not-for-profit national organisation with a local heart. Everything we do is driven by one purpose: supporting people on their journey to independence. Whether you're working directly with individuals experiencing homelessness or supporting our customers through Mental Health challenges, your work can make someone's day or change someone's life. Big, or small. Your work will truly make a difference - for the long-term. "We\'ll support you to be your best with us" We believe in putting people first-we truly care about the people we support and take pride in the services we offer. That means creating a workplace where you feel valued, supported, and inspired. The role of Local Service Manager will include:

We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Responsibilities

• Leading the overall delivery of the service, through the management of the team and liaison with the Area Service Manager
• Developing and maintaining relationships with partners, key stakeholders and external agencies
• Overseeing the overall delivery of the services
• Working closely with our internal and external partners to achieve KPI\'s
• Overseeing the service\'s financial performance and managing the budget
• Managing the recruitment, performance and development of staff
• Flexibility around working hours is expected in accordance with the needs of the service
• Responsibility for health and safety in the service

Qualifications

• Previous experience of working in a CQC Registered managerial role within a similar service
• Knowledge of supported accommodation
• Strong communication skills and the ability to remain calm under pressure
• Compassionate, caring, and hard working with a hands-on approach to support
• You will have experience of working in a personalised way supporting service users to maximise opportunities for personal development
• Proven ability to liaise effectively with statutory and voluntary partners
• Travel is a requirement of the role; therefore, a full valid driving licence is essential

Benefits

• Financial wellbeing: access to affordable loans via salary finance and free mortgage advice
• Exclusive discounts through our e-hub platform
• Contributory pension plan, matched up to 7%
• Life assurance
• Enhanced Parental leave schemes (Adoption, Maternity, Paternity and Shared) after qualifying period
• 25 days annual leave (rising to a maximum of 30 days) plus bank holidays
• Growth and development with comprehensive training and internal career opportunities
• Ability to be part of inclusive staff networks (e.g., Parent Network, Disability Network)
• Loyalty recognition scheme for 12 months\' service onwards