Lived Experience QA Lead — Flexible Working & Impact

Lancashire & South Cumbria NHS Foundation Trust; Whittingham; On-site; GBP 47,000 - 55,000; Full time

Job summary

A mental health care provider in Whittingham seeks a Lived Experience Quality Assurance Lead to integrate insights from individuals with learning disabilities into quality assurance processes. This role emphasizes co-production, inclusion, and improvement for direct care. Ideal candidates will have relevant lived experience, a degree, and knowledge of quality assurance in mental health settings. The role offers a competitive salary between £47,810 to £54,710 per annum.

Benefits

Flexible working options

Supportive environment for diversity and inclusion

Qualifications

• Direct lived experience of learning disability (service user, family member, or staff).
• Experience of supporting individuals in accessing health services.
• Ability to co-produce services with users and staff.

Responsibilities

• Lead quality assurance processes incorporating lived experiences.
• Advocate for individuals with learning disabilities.
• Conduct quality assurance activities like audits and evaluations.

Skills

Commitment to equality, diversity, and inclusion

Understanding of quality assurance principles

Facilitation of group discussions

Empathy and advocacy for user-led improvements

Education

Degree or equivalent level qualification

Leadership qualification

Continuous Improvement/Quality Improvement qualification

Tools

Microsoft Word

Outlook

Teams

Job description

A mental health care provider in Whittingham seeks a Lived Experience Quality Assurance Lead to integrate insights from individuals with learning disabilities into quality assurance processes. This role emphasizes co-production, inclusion, and improvement for direct care. Ideal candidates will have relevant lived experience, a degree, and knowledge of quality assurance in mental health settings. The role offers a competitive salary between £47,810 to £54,710 per annum.