Lifeguard

Serco; Sutton Coldfield; On-site; GBP 10,000 - 15,000; Part time

Job summary

A leading company in community leisure management seeks Lifeguards for part-time roles at their leisure centres. Lifeguards play a crucial role in ensuring safe swimming environments and delivering excellent customer service. This position offers training opportunities, leisure facility access, and a friendly working environment.

Benefits

Free membership at the Centre

Discounted classes and facilities

Free safeguarding training and DBS checks

6% employer-matched pension contribution

Annual leave plus public holidays

Life assurance up to 2x base salary

Qualifications

• Excellent customer service skills for interacting with a diverse clientele.
• Strong swimming skills and capability to act in pressurized situations.
• National Pool Lifeguard Qualification or equivalent preferred.

Responsibilities

• Providing customer care and supervising pool activities.
• Maintaining cleanliness and safety standards in the pool area.
• Assisting in emergencies and ensuring customer safety.

Skills

Customer Service

Safety Conscious

Strong Swimming Skills

Education

National Pool Lifeguard Qualification

Job description

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Location: Wyndley and Beeches Leisure Centre B 6EN

Working hours:Part time hours available

Here at Birmingham Community Leisure Trust, our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services, we are looking to recruit Lifeguards to join our leisure centres in various part-time hours.

As a Lifeguard, you’ll be an important part of life here at the centre, ensuring everyone can use the pool safely and access everything they need to enjoy their visit.

You won’t work alone; our leisure centre has a close-knit and supportive team, all working to provide an inclusive leisure hub for the entire community. You will also receive excellent training and development opportunities, along with benefits such as free leisure access and various discounts.

Serco manages these facilities on behalf of the Trust.

What you'll need to do the role

You’ll need excellent customer service skills as you’ll interact heavily with our customers. Whether your experience comes from a leisure environment or another customer-facing role, you should be a people person comfortable dealing with individuals of all ages and backgrounds.

Your responsibilities include providing customer care, supervising activities, maintaining high standards of cleanliness in the pool area, ensuring the safe handling and setup of pool equipment, and assisting in saving lives when needed.

As a lifeguard, you need to be safety-conscious, vigilant, and capable of handling pressurized situations. Strong swimming skills are essential, and holding a National Pool Lifeguard Qualification (Royal Life Saving Society) or equivalent is desirable.

Why Serco

Meaningful work: Swimming pools are the heart of our leisure centres, and lifeguards are vital for safe operation. You ensure customers enjoy their activities safely and help save lives when necessary.

Career opportunities: Our lifeguards are key to centre operations, with potential to advance into senior lifeguard roles or other management positions within our facilities.

Supportive environment: Our centres are friendly and close-knit, with resources available for career progression through Serco Learning.

What we offer

• Free membership at the Centre, plus heavily discounted classes and facilities.
• Free safeguarding training and DBS checks.
• Excellent development and training opportunities with our in-house Aquatic Training Academy.
• 6% employer-matched pension contribution.
• Annual leave (pro-rata for part-time) plus public holidays.
• Life assurance up to 2x base salary.
• For more leisure benefits, please see our website.

Serco/Serco Leisure Operating Limited manage the recruitment process and the Trust’s employees in delivering these services. The Trust is committed to equal opportunities. Applicants with additional queries or requirements are encouraged to contact the Recruitment Team. All employees will undergo a DBS check where appropriate.