Life Science Customer Service Coordinator — Path to Sales

Cameo Consultancy (Recruitment) Ltd; Birmingham; On-site; GBP 25,000; Full time

Job summary

A science-led consultancy is seeking a Customer Service Officer in Birmingham. The role involves processing sales orders, managing customer inquiries, and providing exceptional support to the sales team. Candidates should have a Life Science degree and strong communication skills. Benefits include a starting salary of £25,000 reviewed after probation, a clear development pathway, and 25 days of holiday. This is an excellent opportunity for science graduates looking to make a meaningful contribution in a supportive environment.

Benefits

25 days holiday + bank holidays + Christmas shutdown

Pension scheme

Modern office with gym

Qualifications

• A Life Science degree is mandatory.
• Strong written and verbal communication skills essential.
• Proficiency in IT and MS Excel required.

Responsibilities

• Processing and analysing sales orders.
• Preparing customer quotations and managing price lists.
• Providing support to internal teams and field sales.
• Resolving customer queries and complaints.
• Suggesting ideas for continuous improvement.
• Raising purchase orders and coordinating deliveries.

Skills

Strong communication skills

Confident IT skills, especially MS Excel

Proactive attitude

Education

Life Science degree

Job description

A science-led consultancy is seeking a Customer Service Officer in Birmingham. The role involves processing sales orders, managing customer inquiries, and providing exceptional support to the sales team. Candidates should have a Life Science degree and strong communication skills. Benefits include a starting salary of £25,000 reviewed after probation, a clear development pathway, and 25 days of holiday. This is an excellent opportunity for science graduates looking to make a meaningful contribution in a supportive environment.