Liability Claims Handler (Award

Aston Charles; Leeds; On-site; GBP 28,000 - 35,000; Full time

Job summary

A prominent brokerage in Leeds is seeking a skilled Liability Claims Handler to manage non-motor claims. The ideal candidate should have knowledge in liability claims and a passion for delivering high-quality client service. Responsibilities include managing a diverse caseload and negotiating favorable outcomes for clients. The role offers a salary of £28,000 - £35,000 and support for professional qualifications.

Benefits

Support for professional qualifications

Opportunities for progression

Qualifications

• Experience in handling non-motor claims related to Employer's and Public Liability.
• Passion for delivering excellent client service.
• Ability to manage a caseload and communicate effectively.

Responsibilities

• Handle a caseload of non-motor claims.
• Communicate effectively with clients following their claims.
• Negotiate the best possible outcomes for clients.

Skills

Liability claims knowledge

Effective communication

Negotiation skills

Problem-solving

Job description

Liability Claims Handler (Award-Winning Broker) - Leeds

Job Type: Permanent Sector: General Insurance Specialism: Claims Location: Yorkshire & Humberside Town/City: Leeds Salary range: £20, 000 - £29, 999, £30, 000 - £39, 999 Salary Description: £28K-£35K (Neg) plus benefits Posted: 27-Aug-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ2424LC Job Views: 4

Perhaps the fastest-growing independent brokerage in the UK, this dynamic firm is a real success story of the Yorkshire business community; winning numerous accolades in the insurance press across the UK, and known, more locally, as a fast-paced and fun place to work.

With claims being central to its award-winning client service, this department is core to the business’ ongoing success. As such, it is no surprise that the management team have reinvested significant profits into this area of the business; whether this be the adoption of bespoke technology, or holding various initiatives such as Mock Trials with legal partners and, of course, the acquisition of some of the most talented claims professionals in the Yorkshire market.

Due to the continued acquisition of quality accounts, the need has arisen for an additional Claims Handler to join the Team. Here, you will be responsible for handling a caseload of non-motor claims, geared predominantly towards Employer’s and Public Liability, as well as some other Liability classes and potentially some Property and Financial Lines losses too. Your initial caseload will vary depending on your skills and experience, but it is envisioned that you will soon be trained to deal with claims of all sizes and complexity. Clients will be from a wide range of industry sectors, such as Retail, Leisure, Manufacturing, Engineering and Construction.

We welcome applications from Claims Handlers with Liability claims knowledge, gained from a variety of environments, including those from broking, insurance company or legal backgrounds. It is essential that you share this broker’s passion for delivering excellent client service, and have effective communication skills, coupled with an air of calm professionalism, in order to reassure clients who have suffered some kind of loss. You should also be a natural problem-solver, with a strong sense of curiosity, and the negotiation skills to secure clients the best possible outcome following a claim.

In return, you will receive a generous basic salary that is anticipated to be £28,000 - £35,000 (Negotiable, depending on experience) plus a comprehensive range of benefits, including support towards professional qualifications under the Chartered Insurance Institute. For the ambitious, you will also benefit from a myriad of opportunities for progression as this fast-growing brokerage continues to grow.

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