Level 3 Business Administration Apprentice - South HUB

Birmingham and Solihull Mental Health NHS Foundation Trust; Birmingham; On-site; GBP 18,000 - 22,000; Full time

Job summary

A healthcare trust in Birmingham is seeking an enthusiastic apprentice to provide administrative support within the South Community Mental Health Team. As part of this role, you will undertake various duties, act as the main contact for general inquiries, and receive support to achieve a Level 3 Qualification. The position requires effective use of IT skills and the ability to manage a busy environment, ensuring that tasks are prioritized and deadlines met. Join a compassionate team dedicated to improving mental health well-being in the community.

Qualifications

• Ability to undertake a range of administrative duties.
• Skilled in using IT packages for communication and data analysis.
• Capacity to work in a busy environment and meet deadlines.

Responsibilities

• Deliver effective administrative support to the Team Manager.
• Act as the first point of contact for general queries.
• Provide cover for colleagues when necessary.

Skills

Administrative duties

IT skills

Prioritization

Tools

Microsoft Office

Job description

An exciting opportunity has become available within the South Community Mental Health Team (Dementia and Frailty Service). We are looking to appoint an enthusiastic and motivated apprentice to join our small, busy team and also support the wider service.

In this role, you will deliver effective and efficient administrative support to the Team Manager and the wider community team. You will also receive the guidance and resources needed to achieve a Level 3 Qualification and the essential knowledge required to complete your Apprenticeship successfully.

• To undertake a range of administrative duties to support the work of the team.
• To act as first point of contact for all general queries.
• To develop knowledge and skills.
• To be skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, record and analyse data, to provide a range of administrative planning and support in the team.
• To provide cover for colleagues as appropriate when required.
• To be able to work within a busy environment, prioritise workload with accuracy and to meet deadlines.

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4,000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.

For further details / informal visits contact: Name: Samantha Morley Job title: Admin Lead Email address: [e-mail] Telephone number: 07812260719