Leisure Centre Duty Manager - Lead Wet-Side Operations

Lampton 360 Limited; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leisure management company in the United Kingdom is seeking a Duty Manager responsible for the day-to-day operations of a Leisure Centre. The role focuses on ensuring a safe and enjoyable customer experience, especially for wet side operations. This position requires opening and closing the site, supervising maintenance, and providing excellent customer service. Candidates should have First Aid at Work qualification and previous supervisory experience in the leisure sector. Flexibility in working hours is essential.

Benefits

22 days holiday allowance

Enhanced Maternity and Paternity leave

Pension Scheme

Exclusive Discounts

CPD training opportunities

Qualifications

• Ability to communicate clearly and influence staff.
• Experience managing operations in leisure sector.
• Understanding and implementing health & safety legislation.

Responsibilities

• Open and close the site as the first point of contact.
• Supervise maintenance and cleaning of the facility.
• Responsible for daily, weekly, and monthly pool operations.
• Deal with health & safety incidents and report appropriately.
• Provide excellent customer service and address complaints.

Skills

First Aid at Work Qualification

Communication skills

Supervisory experience

Health & Safety knowledge

Education

National Pool Lifeguard Qualification (NPLQ)

Job description

A leisure management company in the United Kingdom is seeking a Duty Manager responsible for the day-to-day operations of a Leisure Centre. The role focuses on ensuring a safe and enjoyable customer experience, especially for wet side operations. This position requires opening and closing the site, supervising maintenance, and providing excellent customer service. Candidates should have First Aid at Work qualification and previous supervisory experience in the leisure sector. Flexibility in working hours is essential.